Careers at Crown conectează persoanele aflate în căutarea unui loc de muncă cu oportunități la Crown Equipment Corporation, un producător de echipamente pentru manipularea materialelor care deservește sectoarele logisticii, transportului și producției. Recrutarea vizează domenii precum ingineria, producția, tehnologia informației, vânzările și serviciile pentru clienți, cu roluri potrivite pentru persoanele interesate de inovarea industrială, calitatea produselor și sprijinirea clienților pe întregul ciclu de viață al echipamentelor. Oferta de carieră a companiei evidențiază, de asemenea, dezvoltarea profesională și bunăstarea angajaților.
Parts Customer Care Representative — Fort Wayne, IN (Onsite)
Support Crown lift truck customers in Fort Wayne by handling parts calls, orders, quotes, and inventory. The role also involves customer service and relationships with factory and external vendors.
Descriere
- Handle incoming parts calls from customers and service technicians, and process requests.
- Pull orders, receive incoming stock, and put stock away.
- Order parts and build relationships with Crown factory and external vendors.
- Monitor satisfaction with parts support, address customer concerns and requests, and support customer retention.
- Stay in direct contact with current and prospective customers.
- Prepare customer quotes.
- Process paperwork.
- Control inventory, including cycle counts for the stockroom, vans, and customer consignments.
Cerințe
- High school diploma or equivalent.
- Valid driver's license and a good driving record.
- Strong verbal and written communication, interpersonal, organizational, numerical perception, and computer skills.
- Parts or inventory control experience is preferred.
- Lift truck industry experience is preferred.
- Ability to work as part of a team.
- Legal authorization to work in the United States.
- Must not require work authorization sponsorship now or in the future.
Beneficii
- Health, dental, vision, and prescription drug plan.
- Flexible benefits plan.
- 401(k) retirement savings plan.
- Life and disability benefits.
- Paid parental leave.
- Paid holidays.
- Paid vacation.
- Tuition reimbursement.
- Full-time employees receive a wage and benefits package.