ValueNet Group
ValueNet Group
ValueNet Group dezvoltă soluții digitale pentru resurse umane, care ajută angajatorii să gestioneze beneficiile angajaților. Platforma ValueNet combină alegerea flexibilă a beneficiilor cu opțiuni precum leasingul, bonusurile și alocațiile pentru sănătate, oferind în același timp suport pentru administrarea automatizată, integrarea salarizării și procesele de conformitate. Compania se bazează pe peste două decenii de experiență și utilizează tehnologii moderne, inclusiv inteligența artificială, pentru a simplifica gestionarea beneficiilor pentru echipele de resurse umane și pentru a crea o experiență mai adaptabilă pentru angajați.

Customer Care Manager

Manage customer relationships at ValueNet Group, a provider of employee benefits. Develop benefit offerings and put new bonus models into practice.

Descriere

  • Coordinate communication between customers and internal teams.
  • Maintain a consistent, positive customer experience.
  • Build lasting customer relationships through regular personal contact.
  • Understand each customer’s specific needs.
  • Support ongoing satisfaction among client companies and their employees.
  • Keep customers informed about new benefits, developments, and ways to improve their offering.
  • Broaden the range of available benefits.
  • Put innovative bonus models into practice.

Cerințe

  • Degree in business administration or a comparable qualification.
  • At least two years of professional experience, preferably in key account management, project management, or customer success.
  • A strong service mindset and focus on customer needs.
  • Empathy, confidence in asserting your position, and excellent communication skills.
  • Ability to work independently and find solutions.
  • Strong planning and coordination skills.
  • Business-fluent written and spoken German and English.

Beneficii

  • Flexible working hours.
  • Modern office in Fuerteventura or remote work from the Canary Islands.
  • Up to four weeks of workation in the EU each year.
  • Flights and accommodation are provided when Munich is chosen for the workation.
  • 30 days of annual leave.
  • Permanent employment contract.
  • Supplementary private health insurance.
  • Salary above local market standards.
  • Help obtaining an NIE number and managing administrative procedures.
  • Friendly local team.
  • Room for creative ideas and independent work.
  • Strong opportunities for professional development.
  • Interesting and varied responsibilities.

Locuri de muncă similare

Mirantis

Senior Rust Software Engineer at Mirantis (Remote, Europe)

Mirantis

Build Kubernetes control planes for Mirantis’ cloud-native AI infrastructure. Develop networking, DPU, and bare-metal orchestration systems for demanding workloads.

Deschide
SEB

Mid to Senior Java Developer, Investment Advisory

SEB

Build robo-advisory and other digital investment products for SEB, integrating with a private banking platform. Work across the stack in a full-stack role focused primarily on back-end development.

Deschide
Honeywell

Senior Advanced Software Engineer, Honeywell (Hybrid, Poland)

Honeywell

Build cloud-native services for Honeywell Building Automation, designing secure APIs and modernizing legacy systems. Work in Gdańsk, Poland, and mentor developers while collaborating across engineering teams.

Deschide
SEB

Mid-to-Senior Java Software Developer

SEB

Build full-stack digital investment services at SEB, with a primary focus on back-end development. Work on robo-advisory, micro-investment, and private banking platform capabilities.

Deschide