Capitec este o bancă digitală din Africa de Sud, care deservește peste 23 de milioane de clienți și oferă servicii bancare concepute pentru a simplifica gestionarea banilor de zi cu zi și a o face accesibilă. Oferta sa se concentrează pe facilitarea operațiunilor bancare, a plăților și a administrării finanțelor clienților, la costuri mai mici. Banca operează o rețea de 873 de sucursale și are peste 16.600 de angajați în domeniile bancar și fintech. Contextul de recrutare al Capitec reflectă o organizație financiară mare și bine consolidată, cu operațiuni digitale și prin sucursale.
Capitec Business Manager, Pietermaritzburg
Grow Capitec’s Business Banking, Rental Finance, or Payment Services portfolios through supplier partnerships and client relationships. Drive sales, manage credit applications, and support portfolio growth in the local market.
Descriere
- Meet monthly sales targets across Business Banking, Rental Finance, or Payment Services through supplier and business partner networks.
- Expand the supplier portfolio with specialised solutions that add value.
- Maintain service standards for internal and external suppliers and business partners.
- Promote products to new and existing clients to support profitability.
- Manage relationships with suppliers, business partners, and business customers.
- Prepare and motivate credit applications.
- Use financial analysis, cost control, and sales management practices.
- Apply CRM insights to client management and strategy.
- Support portfolio retention and growth in the local market.
Cerințe
- Relevant tertiary qualification in Business Management, Business Administration, Financial Risk Management, or a related field.
- At least five years of experience in Business Banking, Rental Finance, or Payment Services.
- Experience in the Business Banking, Rental Finance, or Payment Services market.
- Experience managing complex business customer portfolios, with a focus on service and financial analysis.
- Experience building relationships and managing suppliers.
- Experience preparing and motivating credit applications.
- Experience with cost control and sales management.
- Experience focused on clients and service delivery.
- Experience managing relationships remotely or at a distance.
- Ability to meet turnaround times and operate within required limits.
- Knowledge of business economics and the current economic environment.
- Knowledge of CRM principles and techniques, including extracting, analysing, and applying insights.
- Knowledge of industry sectors and their risk profiles and trends.
- Understanding of local market and industry principles and practices.
- Knowledge of general banking practices and procedures.
- Knowledge of competitor products, channels, operational approaches, and marketing tactics.
- Knowledge of credit principles and practices, including applications and securities.
- Knowledge of commercial legal entities and applicable financial services legislation.
- Knowledge of FAIS and FICA.
- Understanding of operations, risks, industry risks, and financial requirements in Business Banking, Rental Finance, or Payment Services.
- Understanding of Rental Finance, Payment Services, and related products.
- Knowledge of discounting processes.
- Understanding of office automation, IT, telephony rental, and payment services environments.
- General office and administration knowledge.
- Analytical skills.
- Attention to detail.
- Commercial thinking.
- Communication skills.
- Computer literacy, including MS Word, MS Excel, and MS Outlook.
- Decision-making skills.
- Influencing skills.
- Interpersonal and relationship management skills.
- Negotiation skills.
- Problem-solving skills.
- Strategic thinking skills.
- Clear criminal and credit record.
- Valid driver's licence and own vehicle.
- Willingness to travel nationally when required.
Beneficii
- Commitment to diversity and employment equity.
- National travel when required.