London & Partners
London & Partners
London & Partners este agenția de dezvoltare a Londrei și o întreprindere socială axată pe promovarea unei creșteri economice reziliente, durabile și incluzive. Echipa sa colaborează cu întreprinderi mici, companii în dezvoltare și parteneri din turism și inovare, oferind programe strategice și parteneriate care contribuie la consolidarea economiei Londrei. Organizația îmbină o misiune de interes public cu rigoare comercială și oferă un mediu variat pentru profesioniști interesați de dezvoltare economică, sprijinirea afacerilor, călătorii, ospitalitate și inovare.

Business Support Manager, London (Hybrid)

Support London entrepreneurs and small businesses by connecting them with tailored guidance, resources, and specialist providers. Build partnerships with communities and business networks to broaden access to support.

Descriere

  • Engage proactively with London entrepreneurs and small businesses, especially those less likely to use traditional support services
  • Match businesses with relevant advice, resources, and specialist providers
  • Develop trusted relationships across local communities, business networks, authorities, and support organisations
  • Build and maintain connections with community groups, event organisers, and service providers
  • Provide impartial referrals to appropriate support providers
  • Assess business needs through structured diagnostics and analysis
  • Support outreach, marketing, workshops, roundtables, exhibitions, PR activity, photoshoots, social media, and broadcast opportunities
  • Offer continuing information and guidance to small and medium-sized businesses
  • Work with fellow Business Support Managers to exchange knowledge, contacts, and effective practices
  • Represent the service in meetings, events, and other public-facing settings
  • Sustain local authority relationships and report on service participation
  • Help develop, oversee, and evaluate the business support service
  • Investigate effective practices across business support services
  • Complete relevant training and apply new knowledge and skills
  • Gather client case studies and testimonials
  • Distribute and monitor business feedback surveys
  • Support an assigned monthly volume of entrepreneurs and small businesses
  • Record precise information in reporting and client management systems
  • Document outcomes across customer journeys
  • Protect confidential information and comply with data protection requirements
  • Keep client records comprehensive, accurate, and current

Cerințe

  • Strong communication and interpersonal abilities
  • A compassionate, respectful approach that recognises each case as individual
  • Experience supporting entrepreneurs and small businesses, including taking additional steps to achieve positive outcomes
  • Experience in a target-focused or sales-oriented environment
  • Understanding of London’s business ecosystem is preferred
  • Understanding of underserved communities is preferred
  • Additional language skills are preferred
  • Convenient access to Bromley, Bexley, and Greenwich is advantageous
  • Willingness to travel within London when required
  • Ability to comply with applicable data protection rules and preserve confidentiality

Beneficii

  • 30 days of annual leave
  • Competitive salary
  • Learning and development opportunities
  • A strong culture of belonging
  • Multiple staff networks
  • Competitive pension scheme
  • Networking opportunities
  • Geopolitical insights
  • Hybrid working arrangement
  • WorkFlex opportunities to work abroad
  • Flexible working options, including full-time, job-share, or part-time arrangements

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