PNC is a diversified financial services and banking company with career opportunities spanning roles across its organization. Its workplace approach emphasizes inclusion, accessibility, diversity, and community involvement, with recruiting pathways for students, graduates, and veterans. PNC also highlights its commitment to equal opportunity and compliance with employment laws, making its careers relevant to candidates seeking a large financial-services employer with a broad range of professional possibilities.
Senior Fraud Detection and Investigation Analyst Lead
Lead fraud investigations at PNC, examining suspicious banking activity, losses, and money laundering risks. Review cases, recommend outcomes, and guide investigation staff.
United States
Alabama
Colorado
Ohio$41,250 – $75,625 / year
On-siteFull-timeSeniorEnglish RequiredFinancial CrimeDescription
- Investigate customer cases and reports to assess potential and actual losses.
- Reduce fraud, money laundering, and organizational risk.
- Detect suspicious activity early.
- Control and prevent losses.
- Lead or train detection and investigation staff.
- Analyze banking activity and reports to identify and prevent suspected fraud and suspicious activity.
- Recommend case outcomes.
- Find control gaps and propose enhancements.
- Apply established research procedures to identify and resolve issues.
- Spot trends and escalate them when appropriate.
- Follow standards and procedures to limit fraud, money laundering, other risk exposure, and losses.
- Share effective practices with teammates and service partners.
- Document completed analysis and maintain those records.
- Coordinate with internal and external stakeholders as needed.
- Conduct complex fraud investigations from start to finish.
- Create, maintain, and update formal case files.
- Submit security incident reports and complaints when required.
- Apply authentication and know-your-customer (KYC) procedures.
- Take inbound calls involving elevated-risk situations.
- Work advanced alert queues when volume permits.
- Manage phone, alert, and case workloads independently.
Requirements
- A university or college degree is generally required.
- Bachelor’s degree.
- Less than one year of professional experience, or successful completion of a formal development program.
- A comparable combination of education, job-related certifications, and experience, including military service, may be accepted instead of a degree.
- Knowledge of anti-money laundering and sanctions policies and procedures.
- Knowledge of business ethics.
- Knowledge of business process improvement.
- Decision-making and critical thinking skills.
- Effective communication skills.
- Fraud detection and prevention knowledge.
- Information capture skills.
- Operational risk knowledge.
- Problem-solving skills.
- Knowledge of standard operating procedures.
- No certifications are required.
- No licenses are required.
- No language assessments are required or preferred.
- Must be able to work in an office.
- PNC does not sponsor employment visas or participate in STEM OPT for this role.
Benefits
- Medical and prescription drug coverage with a Health Savings Account feature.
- Dental and vision plan options.
- Life insurance for employees and their spouses or children.
- Short- and long-term disability coverage.
- 401(k) plan with a PNC match.
- Pension plan.
- Stock purchase plan.
- Dependent care reimbursement account.
- Backup care for children and older adults.
- Adoption, surrogacy, and doula reimbursement.
- Educational assistance, including select fully paid programs.
- Wellness program with financial incentives.
- Maternity and parental leave.
- Up to 11 paid holidays per year.
- Nine occasional absence days per year, subject to applicable law.
- 15 to 25 vacation days per year, based on career level and years of service.
- Reasonable accommodations for applicants and qualified people with disabilities.