PayJoy
PayJoy
PayJoy is a fintech company that expands access to smartphones and financial services through installment-based credit. Its buy now, pay later model enables customers in markets including Mexico, Panama, Peru, Ecuador, Brazil, Colombia, South Africa, and the Philippines to purchase smartphones over three to twelve months without relying on a credit card or traditional bank account. PayJoy also provides cash loans that can be approved through a smartphone, combining mobile technology with alternative financial access across fintech, telecommunications, and retail.

Senior Engineering Manager at PayJoy — Hybrid in Colombia

Lead PayJoy’s engineering organization and customer onboarding platform in a senior management role. Help scale secure financial infrastructure for underserved customers across emerging markets.

Description

  • Lead, coach, and develop a high-performing engineering team through career planning, performance reviews, mentoring, and accountability
  • Work with Talent Acquisition to recruit, evaluate, and retain engineering talent through structured hiring processes
  • Define and uphold standards for architecture, code quality, testing, security, observability, and engineering practices across payment integrations and financial infrastructure
  • Strengthen operational reliability through incident response, sustainable on-call practices, post-incident analysis, and ongoing reliability improvements
  • Collaborate with Product and engineering leaders on priorities, project planning, OKRs, and the balance between feature delivery, technical debt, infrastructure investment, and system health
  • Partner with Risk, Compliance, Finance, payment processors, and card issuers to deliver secure, compliant, and cost-effective solutions across markets
  • Review team processes, eliminate technical and organizational obstacles, and improve delivery speed, quality, and predictability
  • Facilitate architecture decisions, assess technical proposals, and help the team manage complex engineering trade-offs while promoting autonomy and ownership
  • Offer technical direction and coordinate engineering work with product and business stakeholders to deliver high-impact products and features
  • Establish technical direction across system boundaries for the Customer Onboarding Platform, including identity verification, credit decisions, and device provisioning

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience
  • At least 12 years of experience in software engineering, infrastructure, platform engineering, or a related technical area
  • At least 4 years of experience managing engineering teams and developing high-performing engineers
  • Demonstrated success building, operating, and scaling highly available, reliable, and secure systems
  • Strong backend engineering background, including SQL and database-driven applications
  • Experience with distributed systems, architecture, networking, databases, security, observability, and production operations
  • Solid knowledge of DevOps, CI/CD, automated testing, and infrastructure reliability practices
  • Experience with cloud infrastructure, preferably AWS, plus tools such as Docker, Kubernetes, and YAML-based configuration
  • Ability to combine technical depth with people leadership, strategic planning, and operational execution
  • Proven judgment in technical decision-making, trade-off communication, and cross-functional stakeholder influence
  • Experience introducing and refining agile development practices
  • Excellent written and verbal communication skills in Spanish and English
  • Preferred: Background in fintech, banking, payments, or other financial services
  • Preferred: Familiarity with payment processors, disbursements, merchant integrations, financial reconciliation, or banking partnerships
  • Preferred: Experience with credit card infrastructure, including issuance, fulfillment, and lifecycle management
  • Preferred: Experience with PHP
  • Preferred: Familiarity with Django or Kotlin

Benefits

  • Company-funded health coverage for employees and immediate family members
  • Life insurance
  • Indefinite-term contract
  • 20 vacation days and unlimited sick leave
  • Annual $2,000 USD co-working and travel allowance
  • Annual $2,000 USD professional development allowance
  • Phone financing, headphone benefit, home office equipment allowance, and wellness perks
  • Catered lunches

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