Alignment Health
Alignment Health
Alignment Health is a healthcare insurance company focused on improving care for Medicare members, particularly seniors, people living with chronic conditions, and those who are frail. Founded in 2013, the company combines a personalized care model with technology and a 24/7 concierge care team to coordinate support with trusted local providers. Its work spans healthcare delivery and insurance, with a focus on making care more accessible, responsive, and cost-conscious for its members. Alignment Health hires across a growing healthcare organization serving the needs of Medicare communities.

Senior Director, IT Chief of Staff, Portfolio Management

Senior IT portfolio leader supporting the Chief Digital Officer with governance, investment planning, and executive decision support. Leads cross-functional technology initiatives across Medicare Advantage healthcare operations.

Description

  • Support CDO decisions by analyzing data, preparing executive communications, and coordinating leadership priorities
  • Direct technology portfolio governance, including initiative intake, prioritization, governance frameworks, and status reporting
  • Lead complex cross-functional initiatives across technology, clinical operations, regulatory compliance, and business functions
  • Oversee annual and multi-year technology investment planning with Technology, Finance, and business leaders
  • Create tools and processes to monitor spending performance, value realization, and build-versus-buy decisions
  • Manage CDO operating cadences, leadership meetings, governance forums, and planning cycles
  • Develop scorecards, KPIs, and operational dashboards for the CDO, CEO, and Board Committees
  • Support operating model adoption, transformation programs, and improvements in execution maturity
  • Supervise staff through interviewing, hiring, training, work assignment, performance reviews, and problem resolution

Requirements

  • 8–12 years of progressive experience in digital strategy, program management, technology portfolio governance, or a related strategic operations function
  • At least 3 years of experience in a healthcare payer, managed care, or Medicare Advantage environment
  • Understanding of CMS regulatory requirements, HIPAA compliance, and health plan operations
  • Experience leading and governing complex, cross-functional technology or digital portfolios with measurable outcomes
  • Track record serving as a strategic advisor or operating partner to C-suite or senior executive leaders, including preparing board communications and supporting executive decisions
  • Experience establishing and running PMO governance frameworks, portfolio management methods, and organizational operating cadences
  • Bachelor's degree in Business Administration, Information Technology, Healthcare Administration, Health Informatics, or a related field; four additional years of relevant experience may substitute for a degree
  • Familiarity with structured program and project management methods such as PMI/PMP, Agile, SAFe, or equivalent through formal training or applied experience
  • Working knowledge of HIPAA compliance requirements and CMS regulatory frameworks for Medicare Advantage operations
  • Ability to design and run governance structures, manage multi-initiative portfolios, and maintain strategic alignment, investment discipline, and delivery accountability at scale
  • Ability to create board-ready materials, turn complex technology portfolios into business narratives, and influence senior leaders across technology, clinical, finance, and compliance functions
  • Strong understanding of digital transformation, product-centric operating models, and the organizational changes needed to sustain them in a regulated Medicare Advantage environment
  • Working knowledge of Medicare Advantage operations, CMS regulations, Stars programs, risk adjustment, and HIPAA compliance
  • Ability to coordinate delivery across vendors, product teams, engineering, clinical operations, and business units in a complex matrixed organization
  • Familiarity with AI and machine learning use cases relevant to healthcare operations; no professional licensure required
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