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Allied Benefit Systems
Allied Benefit Systems
201 – 500 Employees
ConsultingHealthcareLogistics
Allied Benefit Systems is a healthcare solutions company serving employers, members, and benefits consultants across the United States. Its services combine health plan administration, care and cost management, provider network solutions, and data analytics to help organizations manage healthcare spending and plan performance while supporting a better member experience. The company also offers customizable network options and administrative insights tailored to different benefits programs.
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Senior AI Business Analyst - Illinois Remote

Assess AI capabilities across claims, CRM, and document systems at Allied Benefit Systems. Turn evaluation results into requirements, testing approaches, and practical improvements for product and engineering teams.

USUnited StatesILIllinois
$105,000 – $125,000 / year
RemoteFull-timeSeniorLeadEnglish RequiredBusiness Analyst
AzureSplunkSQL

Description

  • Assess AI capabilities embedded in core platforms, including Dynamics CRM, claims adjudication systems, and document repositories
  • Examine edge cases, anomalies, and recurring failures through raw data, logs, and system outputs
  • Work with technical product owners and subject matter experts to capture and document findings
  • Convert analysis into user stories and clear product requirements
  • Take part in model and AI capability reviews
  • Validate AI behavior from a business perspective and flag functionality or alignment issues
  • Help develop test scenarios and evaluation frameworks grounded in real-world use and business expectations
  • Suggest AI capability enhancements informed by observed behavior, user feedback, and operational context
  • Assist the AI Product Owner and QA team with acceptance criteria and success measures for new AI features
  • Help maintain AI solutions that are understandable, dependable, and aligned with Allied’s operational objectives
  • Serve as a key contributor to Allied’s AI delivery team
  • Handle additional responsibilities as assigned

Requirements

  • Bachelor’s degree in a related discipline or equivalent professional experience
  • 8–12 years of experience in business analysis, quality assurance, or systems evaluation
  • Ideally, experience in insurance or administrative healthcare
  • Substantial knowledge of claims, health call centers, provider operations, or health plan administration
  • Strong analytical ability, including the capacity to detect patterns, inconsistencies, and edge cases in complex systems
  • Comfort working with structured and unstructured data, including logs, outputs, and raw files
  • Experience preparing user stories, test cases, and defect or issue reports
  • Excellent communication and collaboration skills with technical and non-technical stakeholders
  • Familiarity with data analysis tools such as Excel, SQL, and Power BI
  • Experience using log analysis and debugging tools such as Azure Monitor and Splunk
  • Exposure to API testing tools such as Postman
  • Basic scripting or query-language skills are helpful
  • Experience with Agile collaboration platforms such as Freshservice or Azure DevOps
  • Familiarity with AI/ML systems and evaluation methods is advantageous but not required
  • Cable broadband or fiber optic internet service with at least 100Mbps download and 25Mbps upload

Benefits

  • Medical, dental, vision, life, and disability insurance
  • Generous paid time off
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
  • Technology stipend
  • Remote-friendly work culture
  • Work-from-home arrangement
  • Cable broadband or fiber optic internet service with minimum speeds of 100Mbps download and 25Mbps upload required for remote work

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