Genpact
Genpact
Genpact is a global professional services and digital transformation company helping large enterprises apply data, artificial intelligence, and technology to complex business operations. Its services combine consulting, managed operations, intelligent automation, agentic AI, and data expertise across functions such as finance and accounting, supply chain, risk and compliance, and customer experience. Genpact works with organizations in industries including banking, insurance, consumer goods, healthcare, manufacturing, and high tech, supporting efforts to modernize processes and turn AI investments into measurable operational outcomes. Its teams bring together domain knowledge, analytics, and technology to help enterprise clients scale transformation across core business functions.

Sales Engagement Manager

Support client relationships, account governance and sales pursuits at Genpact. Contribute to AI-powered business transformation and stronger account performance.

Description

  • Oversee governance for client and internal communications.
  • Build relationships with client business and functional leaders, guided by LCP or GRM.
  • Apply knowledge of P&L and contract and change management levers to improve account performance.
  • Improve account management and client engagement through effective operational processes.
  • Research and analyze accounts and portfolios to inform planning and sales pursuits.
  • Assist GRM or LCP with RFPs, business development, market intelligence and sales administration.

Requirements

  • Bachelor’s degree in business administration, communication, marketing or sales, or a master’s degree in marketing.
  • Skills in business consulting, business development, client relations, digital business strategy, sales, sales performance management and strategic planning.
  • Advanced English proficiency (C1).
  • Axelos ITIL Foundation Certificate in IT Service Management.

Benefits

  • Practical experience, mentorship and learning opportunities.
  • Work focused on AI-powered transformation and innovation.
  • A culture guided by integrity and inclusion.
  • Equal opportunity employer.

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