goFLUENT
goFLUENT
501 – 1,000 Employees
B2BEducation
goFLUENT is a Geneva-headquartered B2B education company focused on language learning for businesses. Its technology-driven training solutions combine digital content, virtual interaction with human instructors, and analytics to create personalized learning experiences and help corporate teams build language skills across devices. The company serves organizations worldwide through its business language training products and services.

Sales Administration Associate – Mauritius (Hybrid)

Support client language-training administration at goFLUENT by coordinating learner registrations, account changes, reporting, and invoicing. Work with international teams in a hybrid Mauritius-based role.

Description

  • Coordinate learner registrations and the implementation of client language-training programs
  • Work with Customer Success, Registration, and Group Lessons teams to address client requirements
  • Administer training-period updates, including credit transfers and deadline extensions
  • Act as the main contact for client and internal administrative requests
  • Escalate significant issues and client needs to Customer Success or the Account Executive
  • Prepare and distribute administrative reports for internal stakeholders
  • Share learner-engagement observations with the Learning Consultant team
  • Review pre-invoices every two weeks
  • Deliver invoices by email or other requested channels
  • Follow up on outstanding invoices by email and telephone

Requirements

  • Demonstrated experience in administrative services
  • Excellent written and spoken English
  • Italian, German, French, or Spanish language skills are advantageous
  • Strong communication and collaborative teamwork abilities
  • Excellent problem-solving skills with the judgment to anticipate potential issues
  • Working knowledge of Microsoft Office, particularly Excel, and/or GSuite, especially Google Sheets

Benefits

  • A startup-style work experience backed by the stability of a fast-growing Swiss company with 26 years of history
  • Access to guidance from senior executives and leaders in the learning and language industry
  • An innovative, international, and energetic workplace
  • Structured onboarding and accelerated mentoring to support a successful start
  • The opportunity to experience goFLUENT's learning platform as a learner
  • The chance to study one of 49 business languages
  • Access to work from any of the company's 20-plus offices worldwide
  • Regular team-building activities
  • One remote-work day per week after three months

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