LogoFresh Jobs Ahead
Sample Supports
Sample Supports
51 – 200 Employees
ConsultingHealthcareHealthcare Insurance
Sample Supports is a community-based care organization serving people with intellectual and developmental disabilities. Its programs span youth and adult services, foster care, supported employment, and family support, helping individuals and families access assistance in their communities. The organization describes its work as focused on improving the standard of care for people who need support.
LinkedIn
Company Jobs

Residential Coordinator, IDD Services — Sample Supports

Coordinate residential services for adults with intellectual and developmental disabilities at Sample Supports. Oversee caseloads, provider compliance, advocacy, and person-centered care.

USUnited StatesCOColorado
$57,897 – $64,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredGeneral

Description

  • Manage a caseload of adults receiving residential services.
  • Monitor each person’s health, safety, rights, preferences, and quality of life.
  • Build professional relationships with individuals, host home providers, family caregivers, and support teams.
  • Advocate for appropriate, high-quality, person-centered services.
  • Coordinate with families, guardians, case managers, advocates, state personnel, therapists, medical professionals, and interdisciplinary teams.
  • Track diagnoses, medications, medical appointments, health assessments, protocols, and follow-up.
  • Develop and carry out service, safety, treatment, behavior, and support plans.
  • Conduct required health, safety, and welfare visits.
  • Perform annual unannounced home visits and residential compliance inspections.
  • Supervise, train, and support residential contractors, and hold them accountable.
  • Provide education and resources to individuals, families, providers, and support teams.
  • Attend team meetings, clinical supervision, court hearings, administrative and Human Rights Committee reviews, and other case-related meetings.
  • Complete documentation, service tracking, and individual records within 24 hours or applicable deadlines.
  • Review individual and provider records for accuracy, completeness, and regulatory compliance.
  • Follow Sample Supports policies and applicable HCPF, CDPHE, licensing, and government requirements.
  • Address complex concerns, make timely decisions, and respond to emergencies.
  • Take part in the residential program’s 24/7 on-call rotation.
  • Provide backup direct care, transportation, or shift coverage when needed.
  • Carry out client-specific service, behavior, support, and medical plans.
  • Use trained NVCI methods, including approved physical intervention when necessary and permitted.
  • As a mandatory reporter, report suspected mistreatment, abuse, neglect, or exploitation.
  • Use email, electronic records, HR systems, and data-tracking applications.
  • Adapt to changing program, organizational, and regulatory needs.

Requirements

  • A bachelor’s degree in human services, human development, social services, psychology, or a related field is preferred.
  • At least three years of experience in residential services, case management, management-level work, or services for people with intellectual and developmental disabilities.
  • A track record of managing complex or high-acuity cases.
  • Experience mentoring or training employees.
  • Advanced knowledge of IDD regulations, compliance requirements, and residential program operations.
  • Ability to support the Residential Manager and act as a resource for other coordinators.
  • Ability to earn and maintain any specialized certification required for the role.
  • Must be at least 18 because the role involves work-related driving.
  • Valid driver’s license and reliable transportation are required.
  • Must be willing and able to transport people receiving services when needed.
  • Must be able to travel among residential settings, appointments, meetings, and Sample Supports locations.
  • Must complete and maintain CPR, First Aid, Medication Administration, NVCI, and other required training or certifications.
  • Must be able to perform the role’s physical duties.
  • Must respond calmly and professionally to emergencies and behavioral escalations.
  • Must provide direct care and coverage when program needs require it.
  • Must complete all required background checks because the role involves working with at-risk adults.
  • Residential Coordinator I: High school diploma or GED required.
  • Residential Coordinator I: One to two years of relevant experience preferred.
  • Residential Coordinator II: Two to four years of experience in IDD or similar services.
  • Residential Coordinator II: Experience coordinating with interdisciplinary teams.
  • Residential Coordinator III: At least three years of experience in residential services, case management, leadership, or IDD services.
  • Residential Coordinator III: Experience managing complex cases and mentoring employees.

Benefits

  • Flexible paid time off.
  • Medical, dental, and vision insurance.
  • Postpartum wellness package.
  • Hospital indemnity coverage.
  • Flexible spending and dependent care accounts.
  • Monthly employer contribution to dependent care accounts.
  • Accident and short-term disability insurance.
  • Life insurance fully paid by the employer.
  • Voluntary term life insurance.
  • Pet insurance.
  • Mileage reimbursement.
  • Cell phone reimbursement.
  • Discounted cell phone plans.
  • 401(k) plan with an employer match of up to 4%.
  • Employee Assistance Program offering free mental health, legal, and financial resources.
  • Paid professional development and certification opportunities.
  • Free clinical supervision for qualifying degrees and licenses.
  • Annual anniversary gifts and celebrations.
  • Bonus opportunities for all positions.
  • Dream Project.
  • Trips for five- and ten-year anniversaries.
  • Virtual sleep training and night nanny services for eligible parents.
  • Discount codes with Happy Vacation Homes for tenured employees.
  • Weekly meal services for eligible new parents.
  • Supplemental parental leave pay for qualifying employees.

Related Jobs