Community Sports Partners
Community Sports Partners
11 – 50 Employees
B2CSports
Community Sports Partners operates premium indoor and outdoor sports facilities and community programs in Mississauga, Ontario. Its venues include professional-grade turf fields, gymnasiums, LED lighting, bleachers, and supporting amenities for sports such as soccer, rugby, field hockey, basketball, and volleyball. The organization serves youth and adult athletes through programs and leagues including SportStars, HoopStars, Mississauga Soccer, and Volleyball Mississauga. It also coordinates facility rentals, tournaments, and training bookings through an online reservation system and the RecRivals app, which provides real-time availability and reservation management. Its primary facilities are located at Applewood Heights and Gordon Graydon.

Remote General Manager, Marketing and E-commerce Growth

Lead growth for HoopStars, a Toronto-based youth basketball business, through e-commerce, customer acquisition, and operational performance. Build Community Sports Partners’ marketing team and growth systems across its brands.

Description

  • Own HoopStars’ business plan, budget, revenue, profitability, and cash forecasting
  • Direct sales and operations so programs, coaches, venues, and service quality scale with demand
  • Optimize paid search, paid social, creative, landing pages, enrollment funnels, pricing, offers, referrals, and retention
  • Design the structure of the parent marketing team
  • Hire specialists and engage contractors or agencies when appropriate
  • Set priorities and manage performance across brands
  • Tie campaign results to paying customers, repeat enrollment, and contribution profit
  • Direct marketing investment through dependable reporting and structured testing
  • Review advertising accounts, identify funnel issues, and support improvement launches
  • Operate HoopStars while building and leading Community Sports Partners’ cross-brand marketing team
  • Recommend budgets and team plans and make operational decisions within agreed authority
  • Contribute to monthly business reviews through clear weekly reporting and escalation of exceptional issues
  • During the first 90 days, learn the customers, operations, and economics; audit marketing; establish reporting; recommend team structure and hiring priorities; launch growth experiments; and assume responsibility for routine HoopStars business decisions

Requirements

  • A track record of delivering results in paid acquisition, conversion, and retention
  • Commercial ownership extending beyond a marketing budget, including pricing, margins, staffing, forecasts, or profitability
  • Experience recruiting and managing marketers, creatives, agencies, or other specialists
  • Ability to apply e-commerce approaches to a service business with physical delivery capacity and customer commitments
  • Willingness to work hands-on while building stronger people and operating systems
  • Strong professional English and effective remote leadership skills
  • Experience in youth sports, education, fitness, memberships, or multi-location services is helpful
  • Evidence of building a profitable business and a capable team
  • Submit a CV
  • Explain a business or brand you grew, including spending, outcomes, and your individual contribution
  • Describe a team you built or managed
  • Share a commercial decision that did not succeed and what you changed afterward
  • Complete the Culture Index survey
  • Complete the Criteria GAME assessment in English

Benefits

  • Remote work from Latin America with collaboration during Toronto hours
  • Equity opportunity subject to mutually agreed terms
  • Possible future relocation to the United States or Canada by mutual agreement
  • Bookkeeping assistance
  • Human resources support
  • Information technology and website support
  • A local manager handling customer service and day-to-day sales

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