Deer Designer
Deer Designer
51 – 200 Employees
ConsultingDesignMarketing
Deer Designer is a design services company that provides dedicated creative teams through a flat monthly subscription. Its work spans brand identity, web design, and other business-focused visual materials, with an emphasis on dependable delivery and unlimited revisions. Serving organizations that need ongoing design support, Deer Designer positions its service as an alternative to managing individual freelancers or traditional agencies, combining tailored creative assistance with a predictable pricing model.

Remote Client Success Specialist in Brazil

Client Success Specialist helping Deer Designer clients turn goals into effective creative direction. This remote Brazil-based contract role focuses on stronger briefs, clear communication, efficient workflows, and successful outcomes.

Description

  • Connect clients with Deer Designer’s creative teams
  • Turn broad client goals into clear creative direction
  • Keep projects progressing smoothly through production
  • Protect client vision while questioning unclear requests
  • Identify potential risks early and respond proactively
  • Strengthen the quality of client briefs and submitted information
  • Write concise, clear, and useful client communication
  • Help clients get more value from Deer Designer over time
  • Use AI to organize and improve communication and internal processes
  • Take ownership of successful client outcomes

Requirements

  • At least two years of experience in a client-facing role such as account management, project management, or client success
  • Flawless English with precise, structured, direct, and clear communication
  • Understanding of layout, hierarchy, branding, and UX fundamentals
  • Confidence challenging clients and asking difficult questions
  • Current experience using AI to structure thinking, identify risks, and improve output quality
  • Experience with creative services, design agencies, or subscription-based business models is a strong advantage
  • Familiarity with Figma or Photoshop for review work
  • Familiarity with workflows designed for asynchronous collaboration
  • An ownership mindset focused on outcomes

Benefits

  • Long-term permanent remote contract
  • 15 paid time-off days, 10 unpaid days, and 2 sick days after six months of tenure
  • Performance-based bonuses
  • Work anniversary gifts
  • Dedicated opportunities for career growth
  • Diverse and inclusive team culture
  • Results-focused environment without micromanagement
  • Milestone celebrations

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