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Magna Legal Services
Magna Legal Services
501 – 1,000 Employees
ConsultingInsuranceLogistics
Magna Legal Services supports law firms, insurers, corporations, and government agencies throughout the litigation lifecycle. Its services span court reporting, virtual depositions, record retrieval, service of process, investigations, language services, social media surveillance, jury research and consulting, trial presentation, and courtroom graphics. The company also develops legal conferences and CLE/CE programs, while its scheduling and online tools help coordinate matters from discovery through trial.
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Remote Client Services Facilitator

Support Magna Legal Services clients by researching case-related questions, addressing procedural issues, and coordinating timely responses. This full-time remote role is open to candidates in the United States.

USUnited States
$16 – $20 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredClient ServicesClient Services Representative

Description

  • Investigate procedural issues and exceptions related to client matters.
  • Handle client emails and inquiries with prompt, professional responses.
  • Communicate effectively with clients, witnesses, and colleagues, including during sensitive or difficult interactions.
  • Use software, online portals, and digital filing systems to locate and manage information.
  • Manage calendars and follow-up tasks so active matters receive timely attention.
  • Research client questions, coordinate responses, and keep matters organized.

Requirements

  • Willingness and ability to learn litigation procedures, including how documentary evidence is used.
  • Dependable, motivated, and focused on achieving goals.
  • Excellent written and spoken communication skills.
  • Careful attention to detail, with strong research and deductive reasoning abilities.
  • Able to work independently and collaborate with a team in a fast-paced setting.
  • Proficient with Microsoft Office, Windows tasks, and PDF software such as Adobe Acrobat or Nitro, including opening, editing, and combining PDF files.

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