Aveanna Healthcare
Aveanna Healthcare
Aveanna Healthcare provides home-based healthcare and medical supply services for children and adults. Its care offering includes private duty nursing, home health, hospice, enteral nutrition and tube feeding, respiratory therapy, and delivery of essential medical supplies. By combining clinical services with in-home support, Aveanna Healthcare helps patients receive ongoing care where they live while assisting families and caregivers with day-to-day healthcare needs.

Patient Intake Coordinator – Florida Remote

Coordinate patient referrals remotely for Aveanna Healthcare’s home-health services. Manage referral records, EMR data entry, communications, and case staffing.

Description

  • Provide accurate, complete responses to referral sources and office inquiries
  • Manage calls from internal and external customers, routing callers and tasks appropriately
  • Build productive relationships between the local office and referral sources to support continued referrals
  • Verify that referral-source documentation is accurate and complete
  • Complete all forms needed to process referrals without omissions
  • Enter referral details into the Electronic Medical Record (EMR) in real time
  • Work with local colleagues to assign cases to appropriately skilled professionals
  • Copy, fax, route, scan, or email documents and other information as needed
  • Keep department logs and tracking systems current
  • Handle additional duties as assigned

Requirements

  • High school diploma or GED
  • Proficiency with Microsoft Office, including Outlook and Teams
  • Availability for after-hours work and an on-call schedule
  • Familiarity with Microsoft operating systems; Outlook email proficiency is required
  • Typing speed of 40 words per minute or 10,000 keystrokes per hour
  • Ability to communicate clearly, accurately, and concisely by email
  • Basic understanding of healthcare operations and insurance processes
  • One year of prior office experience preferred
  • Healthcare experience is a plus
  • Bilingual experience
  • Familiarity with Microsoft Teams, Homecare Homebase, CarePort, and Epic portals is a plus
  • Ability to manage multiple tasks in a fast-paced environment

Benefits

  • Remote work-from-home position
  • Four 10-hour shifts each week: Thursday through Sunday

Related Jobs

Knowtion Health

Remote Talent Acquisition Manager

Knowtion Health

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

Open