Genetec
Genetec
Genetec develops physical security technology for organizations that need to protect people, facilities, and operational data in changing environments. Its portfolio includes the cloud-based Security Center SaaS and the on-premises Security Center platform, which bring video management, access control, sensors, and related security data together in a unified system. The company emphasizes enterprise-grade security, cybersecurity, and data protection while continuing to adapt its products to developments such as hybrid cloud adoption. Its work spans sectors including consulting, healthcare, and logistics, offering a range of opportunities for professionals interested in security software, connected systems, and technology designed for large-scale organizational needs.

Partner Success Specialist – Hybrid

Manage Genetec partner integrations through SDK and API support. Coordinate training, certifications, technical assistance, and relationships across more than 1,000 partner companies.

Description

  • Oversee daily activities and requests from development partners
  • Lead presales sessions and coordinate third-party application integrations
  • Organize SDK training and integration certification activities
  • Provide SDK tools, APIs, sample resources, documentation, and product references
  • Arrange presales meetings with prospective partners
  • Administer Genetec SDK applications submitted by partners
  • Gather integration data and coordinate validation with product and sales teams
  • Maintain partner information and integration status across the CRM, SharePoint, and add-on portal
  • Address partner requests or direct them to the appropriate internal teams
  • Work with inside sales, customer service, and marketing teams
  • Deliver first-line technical and licensing support
  • Create and present statistical reports for the program
  • Contribute to program improvements and oversee interns

Requirements

  • Previous experience coordinating activities, managing accounts, or supporting customers
  • Advanced working knowledge of Microsoft Office applications, including Excel, Word, and Outlook
  • Strong relationship-building abilities and a demonstrated capacity for cross-functional collaboration
  • Proven ability to handle multiple projects and deadlines at once
  • Highly organized, detail-focused, and comfortable working within defined processes
  • Fluent written and spoken French and English

Benefits

  • Competitive compensation package
  • Reimbursement for training tuition
  • Flexible scheduling that supports work-life balance
  • Subsidized meals available at the on-site Bistro, Les Cordons Bleus
  • Complimentary unlimited coffee and fruit
  • Free parking on site for employees
  • On-site fitness center with a personal trainer plus several health and wellness workshops

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