Nestle
Nestle
Nestle is a Swiss multinational food and beverage company with a broad portfolio spanning coffee, bottled water, dairy products, infant nutrition, confectionery, frozen foods, and pet care. Its products reach consumers worldwide through retail and foodservice channels, supported by large-scale manufacturing and supply-chain operations. On a job aggregator, Nestle’s profile is relevant to candidates exploring opportunities across food and beverage, manufacturing, and logistics, as well as work connected to nutrition, health, and wellness initiatives.

Nestlé Customer Account Manager, Small Format

Grow sales and category performance across Nestlé USA’s small-format retail accounts. The role covers customer planning, forecasting, promotions, analytics, and coordination with internal teams and distributors.

Description

  • Grow assigned small-format customer accounts and develop category performance.
  • Meet or exceed annual sales and commercial spending targets.
  • Support profitable growth and increase market share.
  • Create customer promotion plans using distribution, category trends, and promotional activity.
  • Work with Category Management and Sales Analysts to act on 4Ps analysis and insights.
  • Manage forecasts and event plans in Osprey.
  • Maintain the Trade Rate Report to track sales, financial performance, and profitability.
  • Prepare and present business plans, new-item presentations, distribution improvements, and promotional calendars.
  • Handle day-to-day account responsibilities.
  • Build and sustain relationships with internal and external customers.
  • Coordinate execution with Nestlé Retail Sales and distributor sales teams.
  • Use capability resources and career programs to guide personal development.
  • Build critical behaviors through the PDP process.
  • Use data and reporting tools to support product, pricing, placement, and promotion goals.
  • Communicate promptly and effectively with cross-functional partners.

Requirements

  • Bachelor’s degree; a business-related field is preferred.
  • At least 5 years of relevant sales or account management experience.
  • Strong collaboration, judgment, problem-solving, strategic thinking, and customer service skills.
  • Effective verbal and written communication skills.
  • Proficiency with Microsoft Office, including Teams, Outlook, Excel, and PowerPoint.
  • Ability to work across operating systems and customer portals.
  • Experience with Power BI, Circana, and Nielsen.
  • Business mathematics skills.
  • Excellent organization and time management.
  • Strong presentation and negotiation skills.
  • Knowledge of pricing, promotions, assortment, merchandising, and financial reconciliation.
  • Ability to develop fact-based sales presentations and customer plans.
  • Ability to resolve issues promptly and explain potential impacts to stakeholders.
  • Ability to work in the listed Southeast states.
  • Willingness to travel 10%–15%.
  • Visa sponsorship is not available.

Benefits

  • Performance-based incentives.
  • 401(k) with company match.
  • Healthcare coverage.
  • Competitive total rewards package.
  • Inclusive work environment.
  • Reasonable accommodations during recruitment.

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