AT&T
AT&T
AT&T is a telecommunications and technology company serving consumers, businesses, and public-sector organizations through wireless, internet, and fiber services. Its work spans network innovation, including collaborations focused on Open RAN, as well as FirstNet public-safety connectivity, disaster recovery, consumer devices, and data privacy. The company also emphasizes sustainability, cultural inclusion, corporate responsibility, and public policy. With a large workforce and a long operating history, AT&T offers career opportunities connected to communications infrastructure, digital technology, customer services, and responsible innovation.

Senior Account Manager, NDS Sales

Grow AT&T’s consumer door-to-door sales through channel partners in Tampa. Lead vendor coaching, training, performance reviews, and NDS fraud prevention and investigations.

Description

  • Manage channel partner relationships to grow consumer door-to-door sales and revenue.
  • Analyze sales, customer experience, cancellations, and churn.
  • Work with vendors on improvement plans that support revenue growth.
  • Monitor risks, handle escalations, and coordinate corrective actions for NDS fraud prevention and investigations.
  • Use detailed product and service knowledge to explain value and strengthen sales techniques.
  • Oversee vendor training, coaching, development, and performance management on AT&T sales processes.
  • Assess vendor sales representatives’ adherence to AT&T procedures.
  • Give presentations and mentor less experienced colleagues.

Requirements

  • At least five years of sales-related experience.
  • A bachelor’s degree (BS/BA) is desired.
  • Broad knowledge of sales principles, practices, products, and services.
  • Experience managing mid-sized to large, complex sales with moderate supervision.
  • Skill in advanced data analysis and creative problem-solving.
  • Sound judgment.
  • Ability to deliver presentations and mentor less experienced colleagues.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement.
  • Paid time off and holidays, including at least 23 vacation days and nine company-designated holidays each year.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave beyond state and local legal requirements may be available but is unprotected.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits for critical illness, accident hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and phone service.
  • Commission of $41,000.

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