Wells Fargo
Wells Fargo
Wells Fargo is a multinational financial services company operating across banking and related financial products. Its hiring landscape includes opportunities for early-career professionals, experienced specialists, and leaders, with an emphasis on collaboration, innovation, and an inclusive workplace culture. The company also highlights development programs designed to support career progression across its broad workforce.

Merchant Services Tele Sales Specialist

Sell Wells Fargo merchant payment solutions, including POS, eCommerce, and mobile payment products, through consultative contact center sales. Guide clients from application through onboarding and activation while supporting payment questions.

Description

  • Present POS, eCommerce, and mobile payment solutions to prospective merchants.
  • Convert pre-qualified inbound leads and follow up with targeted outbound outreach.
  • Identify client needs and recommend merchant solutions suited to their business goals.
  • Explain payment security, fraud prevention, and regulatory compliance to clients.
  • Guide sales from initial consultation through application, onboarding, and activation.
  • Work with internal teams to provide clients with a coordinated experience.
  • Respond to customer and prospect inquiries through the Merchant Services contact center.
  • Help set up accounts and onboard clients across platforms and industries.
  • Use multiple systems to answer questions about funding, billing, interchange, and payment operations.
  • Meet sales targets, service standards, and performance measures.

Requirements

  • At least two years of Merchant Services or contact center sales experience, or comparable experience gained through work, training, military service, or education.
  • Background in consultative sales, financial services, or solution-based selling.
  • Experience in Merchant Services, payments, or fintech.
  • A track record of outbound selling and building a sales pipeline.
  • Fluency in Spanish and English.
  • Experience handling inbound customer service inquiries alongside sales duties.
  • Knowledge of financial documentation, regulatory disclosures, and compliance requirements.
  • Strong verbal and written communication skills.
  • Ability to use CRM tools, multiple systems, and Microsoft Office applications.
  • Record of meeting or exceeding sales targets, KPIs, and performance goals.
  • Willingness to work on-site at the stated location.
  • Visa sponsorship is not available for this position.
  • Availability to work Monday through Friday, 8 a.m. to 6 p.m. Central Time.

Benefits

  • Comprehensive benefits package.
  • Competitive pay.
  • Programs supporting work-life balance and well-being.
  • Recognition for community investment.
  • Opportunities for career development.
  • Equal opportunity employment.
  • Medical accommodation support during recruitment.
  • Drug-free workplace.

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