Southwire Company
Southwire Company
Southwire Company develops, manufactures, and supplies building wire and cable for the electrical industry. Its work spans manufacturing, energy, and construction, with a stated focus on sustainability and community engagement. The company also highlights employee well-being, workplace diversity, veteran recruitment, and employee engagement in its hiring context.

Inside Sales Representative, OEM Accounts at Southwire

Support Southwire’s international OEM accounts by managing quotes, orders, customer questions, and sales opportunities. This full-time, on-site role is based in the United States.

Description

  • Assist with inbound and outbound sales for international OEM accounts.
  • Recommend products and set pricing based on stock, lead times, and contract terms.
  • Enter orders, prepare quotes, and follow up with customers.
  • Spot opportunities to expand sales using purchasing patterns and sales trends.
  • Respond to calls and emails from distributors, contractors, and end users.
  • Explain products and address routine service concerns.
  • Record orders, customer notes, and transactions in CRM or ERP systems.
  • Coordinate with vendors and internal teams to verify stock, delivery schedules, and technical details.
  • Track quotes, shipments, and product feedback, escalating issues as needed.
  • Prepare sales resources, product catalogs, and customer files.
  • Offer newer colleagues informal help with systems and customer service practices.
  • Follow company policies and standards.
  • Complete other assigned duties.

Requirements

  • High school diploma or equivalent.
  • Two to four years of experience.
  • English and Spanish bilingual skills preferred.
  • Knowledge of electrical products, customer needs, and sales processes.
  • Experience prospecting for sales opportunities.
  • Customer relationship management skills.
  • Knowledge of selling techniques.
  • Salesforce experience.
  • Negotiation skills.
  • Order entry experience.
  • Lead generation skills.
  • Ability to respond to customer inquiries and resolve routine service issues.
  • Ability to work with CRM or ERP systems.
  • Ability to apply inventory levels, lead times, and contract terms.
  • Ability to work in an office setting.
  • Computer and keyboard proficiency.

Benefits

  • 401(k) plan with matching contributions.
  • Health, life, dental, and vision insurance for individuals and families.
  • Paid time off and holidays.
  • Short-term and long-term disability coverage.
  • Supplemental insurance plans.
  • Employee assistance program.
  • Employee referral program.
  • Tuition reimbursement programs.
  • Career advancement and professional development opportunities.
  • Parental leave.
  • Competitive compensation.
  • Opportunities for continued growth.

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