MDS Group
MDS Group
1,001 – 5,000 Employees
ConsultingInsuranceLogistics
MDS Group is a multinational insurance broker and risk-management advisory firm serving businesses and individuals across Brazil, Portugal, Angola, Mozambique, Chile and Spain. With more than 35 years of experience, the company provides corporate and personal insurance, reinsurance, claims support and specialized risk consulting. Its digital platforms, Proximity and Health Link, support insurance and employee health management. MDS Group is part of the Ardonagh Group and combines brokerage expertise with tailored coverage and strategic risk guidance.

Junior Operations Analyst at MDS Group — São Paulo Hybrid

Support benefits operations at MDS Group in Brazil by processing transactions, billing, and documentation for health, dental, and life insurance products. Review client operations and help maintain accurate records across these benefits.

Description

  • Handle routine operational processes for insured and non-insured benefits
  • Process benefit changes such as enrollments, terminations, amendments, upgrades, and plan extensions
  • Work with carrier and insurer portals and systems to complete transactions accurately
  • Download billing materials and deliver them to clients securely and in an organized format
  • Check invoices and documents for inconsistent data, missing information, errors, and outdated details
  • Maintain the tracking log for completed changes
  • Offer tailored support and answer questions about billing and cost allocation
  • Review dependents reaching the age of majority and process terminations required by age limits
  • Spot process improvement opportunities and recommend continuous improvement initiatives
  • Complete other department-related tasks with training and direction from the immediate supervisor

Requirements

  • Bachelor’s degree in Business Administration, Human Resources Management, or a related discipline
  • Basic proficiency with Microsoft Excel
  • Insurance industry experience involving operational processes for health, dental, and life insurance products
  • Customer focus, professionalism, teamwork, innovation, organization, analytical ability, and resilience

Benefits

  • Health and dental coverage
  • Life insurance
  • Meal allowance
  • Transportation allowance
  • Profit-sharing bonus
  • Wellhub membership
  • Wellz membership
  • Extended maternity and paternity leave
  • Day off and discounts on personal insurance policies, including auto, life, home, travel, and other coverage types
  • Discounts on personal insurance policies, including auto, life, home, travel, and other types of insurance

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