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FIDELITONE
FIDELITONE
501 – 1,000 Employees
eCommerceLogisticsTransport

FIDELITONE is a supply chain management company serving businesses across logistics, transportation, and eCommerce. Its services cover inbound logistics, B2B and direct-to-consumer order fulfillment, omnichannel fulfillment, last-mile delivery, transportation management, service parts management, and inventory forecasting.

With nearly a century of experience, FIDELITONE develops tailored supply chain solutions designed to support efficient operations, strengthen the customer experience, and help brands build lasting customer loyalty. The company’s work spans the movement, fulfillment, and management of products throughout complex supply chains.

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Independent Contractor Recruiter – Last-Mile Logistics

Build and manage qualified delivery-contractor networks for Fidelitone’s last-mile logistics operations. Oversee recruiting, compliance audits, performance coordination, and launch support.

USUnited StatesILIllinois
$70,000 – $80,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredRecruitment

Description

  • Build and maintain a qualified Independent Contractor network aligned with business objectives.
  • Partner with General Managers to monitor Independent Contractor performance.
  • Work with General Managers, Regional Managers, and the Regional Director to support growth and generate Independent Contractor attrition.
  • Monitor delivery standard operating procedures to meet or exceed customer expectations.
  • Coach and train Independent Contractors on customer requirements.
  • Research, identify, and enroll Independent Contractors in designated markets.
  • Apply a consistent vetting process based on company, DOT, and other legal requirements.
  • Conduct Independent Contractor audits covering load-out, uniform and truck inspections, ride-alongs, in-home checks, check-ins, and invoice validation.
  • Ensure Independent Contractor paperwork and payout procedures are accurate, understood, and followed.
  • Serve as the recruiting liaison between Independent Contractors and location managers.
  • Maintain industry knowledge, including Independent Contractor pay rates by delivery service level.
  • Support recruiting and startup planning for new business launches.
  • Maintain current knowledge of locations, clients, and available services.
  • Coordinate Independent Contractor interviews with the Operations team.
  • Lead quarterly business reviews with Independent Contractors and managers.
  • Provide Independent Contractor rates for business development opportunities.
  • Complete other assigned duties.

Requirements

  • Strong verbal and written communication skills.
  • Experience using Microsoft Office and other business systems.
  • Working knowledge of P&L management and sales profitability.
  • At least five years of operations, management, or systems and applications experience in logistics, supply chain services, or delivery-provider environments.
  • Experience managing third-party contracts for delivery agents.
  • An undergraduate degree in business or a related field is preferred.
  • Previous business development experience is a plus.
  • Ability to build and maintain effective relationships with internal and external stakeholders.
  • Ability to research, identify, vet, and enroll Independent Contractors.
  • Knowledge of company, DOT, and other legal requirements for qualifying Independent Contractors.
  • Knowledge of logistics, supply chain, and delivery service environments.
  • Ability to conduct Independent Contractor audits, inspections, ride-alongs, in-home checks, check-ins, and invoice validation.
  • Ability to understand and follow Independent Contractor paperwork and payout procedures.
  • Ability to coordinate interviews and recruiting activities with operations teams.
  • Ability to provide Independent Contractor rates for business development opportunities.

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