Lloyds Banking Group
Lloyds Banking Group
Lloyds Banking Group is a UK financial services organisation operating across banking, finance, and fintech. Its portfolio includes Lloyds Bank, Bank of Scotland, and Halifax, serving individuals, businesses, and communities with financial products and services. The group focuses on supporting financial wellbeing, sustainable growth, housing, and responsible business, guided by its purpose of helping Britain prosper.

Healthcare Relationship Manager – Birmingham Hybrid

Manage a national portfolio of Healthcare businesses, providing lending, deposit and tailored banking solutions. Build client relationships and grow portfolios within Lloyds Banking Group’s commercial banking operation.

Description

  • Oversee a national portfolio of approximately 140 Healthcare clients with turnover of around £3m or less
  • Help clients access lending, deposit accounts and other banking services
  • Develop the portfolio by becoming clients’ primary banking contact
  • Deliver high-quality service as a trusted adviser
  • Support broker-led lending opportunities and oversee deals through completion
  • Work with professional advisers
  • Design and tailor Term Lending and Working Capital solutions to client needs
  • Develop relationships with Group Partner companies and provide products across the bank
  • Oversee risk and compliance across the client portfolio
  • Build sector expertise and strengthen personal capability
  • Hold client meetings through Microsoft Teams
  • Participate in relevant professional meetings and events when opportunities arise

Requirements

  • Experience supporting sustainable business growth and understanding of the factors that enable it
  • Take ownership of results and respond constructively to change
  • Maintain a growth mindset centred on client outcomes
  • Bring specialist credit and sector expertise
  • Use digital tools to create strong client experiences
  • Identify opportunities to increase income, balance sheet and market share while managing related risks
  • Adopt tools that improve the client experience
  • Demonstrate strong ethics and integrity
  • Show awareness of environmental considerations
  • Collaborate effectively with Healthcare intermediaries, professional advisers and Group Partner companies

Benefits

  • Flexible working arrangements, including hybrid working and job sharing
  • Pension contributions of up to 15%
  • Annual performance-related bonus
  • Share schemes, including free shares
  • Lifestyle benefits such as discounted shopping
  • 30 days of annual leave plus bank holidays
  • Wellbeing initiatives
  • Generous parental leave policies
  • Workplace adjustments, including flexibility around office attendance, location and working patterns
  • Adjustments available throughout the recruitment process
  • Learning and development opportunities

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