NEC Software Solutions develops software and digital services for organizations working across government, healthcare, housing, and public safety. Its offering includes business process services, digital mailroom solutions, document management, and cloud hosting, with an emphasis on user-centered technology and practical support. The company works with public service organizations in the UK and internationally, helping them respond to changing operational needs through digital tools designed to strengthen communities.
Healthcare Compliance Officer – Remote UK
Monitor hospital registry compliance for NEC Software Solutions’ healthcare services. Use data analysis, training, reporting, stakeholder presentations, and escalation plans to support improved hospital performance.
Description
- Support hospitals in the assigned remit with guidance, training, and operational assistance
- Track hospital compliance against customer targets and identify opportunities for improvement
- Recommend best practices and establish escalation routes to support performance improvements
- Own assigned hospital units for activities linked to NEC Registry contracts
- Review unit performance statistics through centralised data tools
- Manage underperforming units using improvement and escalation plans
- Deliver accurate, detailed, and timely progress reports to internal teams and clients
- Help units complete the data-entry training process
- Build expertise in Registry data and applications and train the user community
- Present NEC Registry application information, data calculations, interpretation, and findings to stakeholders
- Work with hospitals and provide two-way support alongside the NEC Data Quality team
- Handle and resolve hospital queries through the NEC incident management system
- Identify recurring questions and record them in the shared repository
- Represent NEC and customer services at regional and national events
- Take part in user acceptance testing for Registry output services, including systems and reports
- Keep the contacts database updated when hospital staff changes occur
- Stay up to date with relevant procedures and policies
Requirements
- Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint
- Self-motivated approach to work
- Ability to contribute effectively both independently and within a team
- Strong communication skills
- Sound problem-solving and issue-investigation abilities
- Ability to perform effectively under pressure
- Effective workload management and prioritisation skills
- Willingness to work flexibly when needed
- High level of attention to detail
- Ability to present to varied audiences
- Full UK driving licence and access to a car
- Existing right to work and travel within the UK, supported by documentary evidence
- Successful completion of vetting and reference checks
- DBS screening may be required depending on the role
- Knowledge of GDPR and data protection requirements is desirable
- Healthcare industry experience is desirable
- Experience in a non-finance or non-insurance compliance role is desirable
- Ability to analyse statistics and make informed decisions from available data is desirable
Benefits
- NEC-funded private medical cover for employees, with family membership available at an additional cost
- 25 days of paid holiday, with the option to buy or sell days
- NEC-funded life assurance of four times basic salary, with increased cover available at an additional cost
- Group pension plan with employer contributions of up to 8.5%
- Flexible benefits tailored to individual needs
- Comprehensive training provided