Hostaway
Hostaway
51 – 200 Employees
ConsultingHospitalityLogistics
Hostaway develops vacation rental management software for property managers in the hospitality sector. Its platform brings channel management, automated guest messaging, dynamic pricing, financial tracking, booking administration, and operational workflows into one dashboard, with integrations for Airbnb, Vrbo, Booking.com, and other major travel platforms. Hostaway also provides an API for custom integrations and supports property managers managing portfolios ranging from a small number of listings to thousands. The company’s team includes customer support operations serving property managers globally, alongside the product and technical teams responsible for its rental management tools.

Head of Product Analytics (Remote, Armenia)

Lead product measurement and investment decisions for Hostaway’s AI-powered vacation rental management platform. Build the product analytics function hands-on across EMEA.

Description

  • Own the evidence base Hostaway uses to prioritize product development and assess product impact.
  • Establish product measurement standards, including definitions for active and adopting customers and analytical segmentation.
  • Integrate sizing, expected metric impact, and measurement plans into product requirements and planning.
  • Develop measurement methods for situations where controlled A/B testing is not practical.
  • Define evaluation frameworks for AI-native products whose activity metrics provide an incomplete picture.
  • Use quantitative analysis to inform product investment decisions.
  • Raise metrics fluency across product management so teams can bring their own analysis to reviews.
  • Set technical standards for tracking plans, instrumentation specifications, and data quality.
  • Establish the product analytics function, initially hiring an experienced product analyst.
  • Write SQL queries and develop analyses directly.
  • Coach and mentor other analysts.
  • Work with Data Engineering on data models, pipelines, the warehouse, and architecture.
  • Maintain a dotted-line working relationship with the CTO.
  • Report directly to the Chief Product Officer.

Requirements

  • At least eight years of product analytics experience, preferably in a scaling B2B SaaS company.
  • Strong data fundamentals, including the ability to design dependable data models with Data Engineering.
  • Experience establishing consistent event tracking across features and domains.
  • Familiarity with SQLMesh is advantageous.
  • Extensive use of AI tools, with a clear understanding of their strengths and limitations.
  • Demonstrated ability to influence senior leaders through evidence-based analysis.
  • Experience helping organizations replace intuition-led decisions with data-led practices.
  • Experience building analytics operating models from the ground up.
  • Ability to develop business models that withstand scrutiny from finance leadership.
  • Ability to create fair comparisons in complex B2B products and communicate analytical limitations candidly.
  • Hands-on experience querying data with SQL and building analyses.
  • Must be based in the EMEA region.
  • Additional experience measuring AI features, automated workflows, or API usage; product-led growth; churn modeling; multi-user platforms; or travel, hospitality, or property technology is desirable.

Benefits

  • Compensation is competitive with market rates in the applicant’s country.
  • Valuable stock options.
  • Professional growth, learning, and development opportunities.
  • Opportunities for career advancement.
  • Annual paid leave aligned with local country or contract norms.
  • Country-specific benefits, such as health insurance and pensions, where customary.
  • Flexible work location within the applicant’s country of residence.
  • A global, diverse, and international team culture.

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