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Mars
Mars
H1B Visa SponsorFood & BeverageHealthcareManufacturing
Mars is a global manufacturer operating across food and beverage, pet care, nutrition, and healthcare. Its portfolio includes well-known confectionery and snack brands such as M&M'S, Snickers, and Skittles, alongside products and services supporting pet health and nutrition. With operations spanning manufacturing and consumer-focused businesses, Mars hires across a broad range of roles connected to its brands, products, and global operations. The company also highlights sustainability, responsible sourcing, inclusion, and efforts to improve outcomes for people, pets, and the planet.
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Full-Time Sales Supervisor – Long Beach, CA

Lead sales, customer experience, and store operations as a full-time Sales Supervisor at the 2nd & PCH location in Long Beach. The role includes team leadership, inventory oversight, safety compliance, product education, and associate development.

USUnited StatesCACalifornia
$25 / hour
On-siteFull-timeJuniorMiddleNo degree requiredEnglish RequiredSales

Description

  • Partner with store leadership to deliver excellent customer experiences, operational standards, and planned financial outcomes
  • Provide on-site leadership while maintaining consistent service and performance
  • Work with regional and cluster Assistant Store Managers to support retail strategy
  • Lead, engage, and develop a strong team while reinforcing Hotel Chocolat culture
  • Increase sales through effective customer experiences and selling practices
  • Monitor customer service performance using product expertise, selling capabilities, mystery-shopper feedback, and sales results
  • Represent the brand with business partners, mall leadership, and the local community
  • Coordinate with Visual, Marketing, and Operations teams to implement store procedures
  • Build and share knowledge of products, cocoa, allergens, sustainability, and ethical practices
  • Conduct product tastings and demonstrations
  • Process deliveries, maintain product presentation, secure merchandise, and preserve inventory accuracy
  • Maintain compliance with health, safety, hygiene, cleanliness, and store-security standards
  • Open and close the store and manage assigned keys
  • Review store operating budgets and identify efficiency opportunities
  • Drive ongoing operational improvements
  • Evaluate, coach, schedule, direct, and motivate associates against objectives and performance measures

Requirements

  • At least two years of customer service experience is required
  • Prior experience leading a retail team is preferred
  • Demonstrated ability to collaborate toward shared goals or performance targets
  • Flexibility to assist colleagues and adjust workload based on business needs
  • Ability to identify product categories and follow standards for displays, stock levels, seasonal campaigns, and special offers
  • Inventory management experience is preferred
  • Ability to learn a broad product range, including cultivation and production methods
  • Interest in cocoa and willingness to learn about flavor profiles and applicable allergens

Benefits

  • Flexible scheduling options
  • 401(k) plan and paid time off
  • Tuition reimbursement
  • Mental health support with eight free face-to-face counseling sessions per issue each calendar year
  • Continuing development programs
  • Corporate and store discounts
  • Career growth opportunities within the store and Mars, Inc.
  • Variable compensation
  • Medical and dental coverage

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USUnited StatesALAlabamaAZArizonaFLFloridaIDIdahoKSKansasMEMaineMIMichiganMSMississippiMOMissouriNMNew MexicoNCNorth CarolinaOKOklahomaPAPennsylvaniaSCSouth CarolinaTNTennesseeTXTexasVAVirginiaWVWest VirginiaWIWisconsinRemoteFull-timeJuniorMiddleEnglish RequiredRecruitment

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Open