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Farmers Insurance
Farmers Insurance
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Farmers Insurance is a large insurance provider serving customers across the United States through a broad portfolio of coverage options. Its products include insurance for cars, motorcycles, boats, homes, renters, landlords, pets, rideshare drivers, and businesses, along with life insurance and personal umbrella policies. The company operates across insurance-related areas connected to automotive, construction, and consulting, offering a range of roles for professionals interested in supporting customers, products, and business operations within the insurance sector.
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Field Property Claims Adjuster - Missouri Remote

Farmers Insurance is hiring a field property claims adjuster to investigate residential damage, assess liability and losses, and negotiate settlements in the Greater Columbia area. The role combines virtual and on-site work with regular engagement across the claims process.

USUnited StatesMOMissouri
$26 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredClaims Specialist

Description

  • Investigate policyholder properties through virtual reviews and on-site visits
  • Assess damage, establish liability, determine the scope of loss, and negotiate equitable settlements
  • Use claims software to evaluate covered damage and prepare estimates in a paperless workflow
  • Identify and document potential subrogation opportunities
  • Refer suspected theft, fraud, and arson cases to the appropriate state and industry authorities
  • Work independently while making decisions that influence management outcomes
  • Represent the company professionally in interactions with the public
  • Coordinate with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders
  • Work directly with policyholders to resolve and settle claims
  • Follow workplace safety and ergonomic requirements
  • Complete other assigned responsibilities

Requirements

  • High school diploma or equivalent is required
  • Strong customer service experience, ideally in a retail setting
  • Construction or insurance experience is strongly preferred
  • Excellent verbal and written communication skills
  • Computer proficiency with Microsoft Word, Excel, and Outlook
  • Comfort using smartphones and mobile applications
  • Interest in learning insurance policies and property damage assessment
  • Personable communication style with the ability to work with policyholders, claimants, agents, witnesses, and fraud investigators
  • Valid driver's license
  • Must be bondable
  • Finalists must complete a Motor Vehicle Record background check
  • Able and willing to climb ladders and access rooftops several times each day
  • Able to work in confined areas, including attics and crawlspaces
  • Must earn a passing score on all claims training examinations
  • Able to lift and carry up to 50 pounds
  • Able to speak, read, write, and enter information in English
  • Able to work outdoors in uncontrolled weather and potentially hazardous conditions
  • CAT team assignments involve approximately 23 days of travel away from home; employees must commit to one to three CAT deployments annually

Benefits

  • Paid training provided through the University of Farmers
  • Flexible, independent work beyond a traditional desk-based role
  • 401(k) plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account and Flexible Spending Account options
  • Life insurance
  • Paid time off
  • Paid parental leave
  • Tuition assistance
  • Bonus opportunity tied to company and individual performance
  • Company vehicle
  • Laptop
  • Opportunities for management advancement
  • Education and mentorship programs

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