Evolua Energia
Evolua Energia
51 – 200 Employees
B2BB2CEnergy
Evolua Energia is a Brazilian clean-energy company offering digital subscriptions that help residential, commercial, industrial, and rural customers lower their electricity bills without installing solar panels. The company operates renewable energy plants, feeds generated power into the grid, and applies the resulting credits to customers’ electricity accounts. Customers can join online, manage their plans through a digital platform, and pay by card. For larger energy users, Evolua Energia also supports migration to Brazil’s Mercado Livre de Energia, extending its no-installation model across both consumer and business energy needs.

Collections Assistant – Belo Horizonte (Hybrid)

Collections Assistant at Evolua Energia, a clean and renewable energy company. The role focuses on debt negotiation, revenue recovery, and payment tracking.

Description

  • Manage overdue invoices and monitor delinquent accounts
  • Review due dates, reissue payment slips, and share relevant financial details
  • Negotiate settlements through payment agreements and installment plans
  • Contact customers by phone and WhatsApp to support revenue recovery
  • Monitor payments through spreadsheets and internal systems
  • Log settlements completed through the Serasa Limpa Nome platform
  • Manage the monthly collections portfolio and work toward recovery targets
  • Track and process payments affected by failed automatic credit card debits
  • Assist with collections for customers classified as Involuntary Churn
  • Prepare collections, credit recovery, and management control reports
  • Handle other related responsibilities assigned by the immediate manager

Requirements

  • High school education
  • Strong organizational skills and careful attention to detail
  • Clear and effective verbal and written communication
  • Comfort working with administrative systems and processes
  • Collaborative approach and readiness to support sales and partner teams
  • Intermediate proficiency in Microsoft Excel
  • Customer service experience or capability
  • Critical-thinking skills
  • Knowledge of collections and accounts receivable processes
  • Microsoft Excel proficiency

Benefits

  • Meal or food allowance
  • Health insurance
  • Dental insurance
  • Pet health insurance
  • Life insurance
  • Newborn benefit basket
  • Discounted electricity rates
  • Career and Compensation Plan
  • Partnerships with educational institutions
  • Employee relaxation area
  • Gympass
  • Corporate University
  • Pharmacy discounts
  • Psicologia Viva
  • Transportation allowance

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