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Marsh McLennan
Marsh McLennan
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Marsh McLennan is a global professional services firm working across risk, strategy, and people-related advisory services. Its businesses include Marsh, which provides insurance brokerage and risk management; Guy Carpenter, focused on reinsurance and capital strategies; Mercer, serving clients in health, wealth, and career consulting; and Oliver Wyman, specializing in strategy, economics, and brand consulting. With a workforce of more than 85,000 employees worldwide, Marsh McLennan brings together expertise across finance, consulting, marketing, and related professional services. The company’s hiring landscape spans roles supporting client advisory, risk analysis, business strategy, consulting, and operational teams across its four businesses.
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Client Service Manager, Employee Health and Benefits

Manage client relationships and employee health and benefits programs at Marsh McLennan Agency. Oversee renewals, compliance, enrollment, and wellness initiatives.

USUnited StatesNJNew Jersey
$64,700 – $120,400 / year
HybridFull-timeMiddleSeniorEnglish RequiredClient ServicesClient Services Representative

Description

  • Build and strengthen client relationships.
  • Work with sales teams, carriers, and clients to establish and renew benefit plans.
  • Lead employee open enrollment meetings.
  • Coordinate wellness options and promote wellness initiatives for assigned clients.
  • Deliver day-to-day client service.
  • Take part in regular client discussions, strategy sessions, and presentations for decision makers and employees.
  • Manage accounts throughout the calendar-year cycle.
  • Help clients meet federal and state compliance requirements and interpret contract language.
  • Coordinate marketing for new and renewing group business.
  • Compile census and plan data, request quotes, track inquiries, and correspond with carriers.
  • Develop renewal proposals and presentations.
  • Prepare employee communications and organize and lead enrollment meetings.
  • Manage re-enrollment forms and review contracts and summary plan descriptions.
  • Meet with carriers and clients to support plan implementation.
  • Continue professional education to maintain licenses, keep current with regulations, and strengthen insurance knowledge.

Requirements

  • Hold an active Life and Health license.
  • Bring strong oral and written communication and relationship-building skills.
  • Demonstrate analytical and problem-solving ability.
  • Be able to present to and speak with diverse groups.
  • Be highly proficient with Microsoft Word, Excel, and PowerPoint.
  • Be proficient with agency management systems and web browser software.
  • Have excellent time management and organizational skills.
  • Be able to manage multiple priorities efficiently.
  • A bachelor's degree in Risk Management, Business Administration, or a related field is a plus, but not required.
  • Insurance designations are a plus, but not required.

Benefits

  • Generous paid time off, including personal and volunteer time.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work arrangement.
  • Charitable contribution matching programs.
  • Stock purchase opportunities.
  • Health and welfare benefits.
  • 401(k) savings and other retirement programs.
  • Employee assistance programs.
  • Performance-based incentives may be available.

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