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Magellan Health
Magellan Health
1,001 – 5,000 Employees
HealthcareHealthcare Insurance
Magellan Health operates in healthcare and healthcare insurance, with a focus on behavioral health, managed care, and care coordination. Its work includes clinical care management, behavioral health services, treatment support for mental health and substance use conditions, and counseling programs serving military families and other institutional clients. Regional programs such as Magellan Hawai‘i and Magellan of New Mexico reflect the organization’s role in delivering and coordinating care across distinct communities and healthcare systems.
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Care Coordinator – New Mexico (Remote)

Coordinate behavioral health assessments, care plans, and interdisciplinary services for Magellan Health members in New Mexico. Help improve care quality, outcomes, and responsible resource use.

USUnited StatesNMNew Mexico
$50,225 – $75,335 / year
RemoteFull-timeMiddleSeniorEnglish RequiredCare CoordinatorGeneral

Description

  • Coordinate care for individuals and designated populations through assessment, planning, implementation, monitoring, and evaluation
  • Deliver virtual or in-person care coordination in line with contractual requirements
  • Promote effective use of clinical and financial resources to enhance care quality and member satisfaction
  • Support members with behavioral health conditions that require intensive intervention and ongoing oversight
  • Complete comprehensive health risk and needs assessments across psychosocial, physical, medical, behavioral, environmental, and financial factors
  • Create, communicate, document, and implement care plans while serving as the primary service-delivery contact
  • Coordinate and track strategies that support better health and quality-of-life outcomes for members and families
  • Recognize care gaps, address them where possible, and advocate for members' needs
  • Review care plans and evaluate the impact of interventions
  • Gather clinical path variance information to identify opportunities for improvement
  • Partner with members and interdisciplinary care teams to revise care plans as needed
  • Educate providers, staff, members, and families about care coordination and health management strategies
  • Support interdisciplinary collaboration and cost-conscious delivery of high-quality services
  • Work with members, caregivers, legal representatives, physicians, care providers, and ancillary support resources
  • Respond to member questions and concerns about care, providers, and delivery systems
  • Build and maintain professional relationships with inpatient, outpatient, and community resources
  • Prepare reports aligned with care coordination objectives
  • Support onboarding and mentoring for new team members when appropriate

Requirements

  • Bring 3–5 years of experience in social work, nursing, a healthcare-related field, or equivalent relevant experience in place of a degree
  • Have experience in utilization management, quality assurance, home or facility care, community health, long-term care, or occupational health
  • Analyze trends using decision-support systems
  • Apply business management skills such as cost-benefit analysis, negotiation, and cost containment
  • Understand referrals to community and private or public resources
  • Demonstrate detailed knowledge of cost-effective care coordination and data interpretation
  • Make decisions that require substantial analysis and investigation
  • Determine appropriate actions in complex situations beyond existing policies or protocols
  • Maintain complete and accurate enrollee records
  • Communicate effectively in writing and verbally
  • Collaborate effectively with clinicians, hospital officials, and service-agency contacts
  • Hold a GED or high school education
  • Maintain a valid driver's license issued by the state
  • Follow applicable legal, regulatory, contractual, and internal policy requirements
  • Understand, follow, and attest to role-specific security responsibilities and controls

Benefits

  • May qualify for short-term incentive programs
  • Access to a comprehensive benefits package
  • Health, life, voluntary, and other benefit offerings
  • Benefits and perks designed to support physical, mental, emotional, and financial wellbeing
  • Tobacco-free workplace

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