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Expleo Group
Expleo Group
ConsultingDefenseLogistics
Expleo Group is a global engineering, technology, and consulting partner helping organizations transform operations, develop complex products, and improve manufacturing and quality processes. Its work spans consulting, defense, and logistics, with capabilities in artificial intelligence, digitalization, and cybersecurity. Founded in 1966, Expleo combines more than five decades of experience with a team of 18,000 experts working across 29 countries to support innovation and operational performance.
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Business Analyst, AI Programme

Shape AI-enabled processes, agent workflows and responsible AI controls for Expleo’s financial services transformation programme. Lead requirements, process design and delivery assurance.

GBUnited KingdomHybridContractMiddleSeniorEnglish RequiredBusiness Analyst

Description

  • Lead business analysis across an AI programme workstream, from discovery and requirements gathering through design, delivery, testing and implementation.
  • Work with stakeholders and subject matter experts to clarify business needs, goals, constraints and expected outcomes.
  • Run workshops, interviews and other requirements-gathering sessions.
  • Document, analyse, validate and manage requirements, use cases, user stories and acceptance criteria.
  • Turn business, policy, regulatory and governance needs into actionable process, technology and control requirements.
  • Maintain requirements traceability and support prioritisation, refinement, change control and validation.
  • Document current processes and design future-state models that incorporate AI capabilities.
  • Specify AI agent triggers, decision points, permitted actions, dependencies, exception handling and system interactions.
  • Identify which tasks can be automated and which require human review or approval.
  • Define human oversight requirements, escalation routes, override mechanisms and safe fallback processes.
  • Set acceptance criteria and validation scenarios for AI-enabled capabilities.
  • Identify AI-related risks, harms and unintended effects, and define mitigations and controls.
  • Support requirements for AI transparency, explainability, accountability, traceability, fairness and human oversight.
  • Work with business, product, technology, data, risk, compliance and delivery teams.
  • Record and escalate risks, issues, assumptions, dependencies and decisions.
  • Support backlog refinement, solution reviews, test planning, user acceptance testing and implementation readiness.
  • Check delivered outcomes against requirements and acceptance criteria.
  • Maintain analysis materials and report progress, findings, recommendations and open decisions.

Requirements

  • Bachelor’s degree in computer science, information systems or a related field, or equivalent work experience.
  • Knowledge of business analysis.
  • Ability to elicit, analyse, document, validate and manage requirements, use cases, user stories and acceptance criteria.
  • Strong facilitation skills and experience developing current-state and future-state process models.
  • Business acumen and ability to learn unfamiliar business domains, policies, processes and operating models.
  • Ability to turn policies, standards and business rules into implementable requirements.
  • Strong analytical, problem-solving and critical-thinking skills.
  • Excellent written and verbal communication skills.
  • Ability to work in changing or uncertain environments and manage competing priorities.
  • Understanding of AI agents, agent orchestration, tool use, workflow automation, and how AI systems interact with processes and people.
  • Understanding of responsible AI, AI governance, risk management and assurance.
  • Familiarity with Agile product delivery, backlog management, iterative development and collaborative testing.
  • Experience in complex, regulated settings and working with senior stakeholders.
  • Experience in financial services, regulatory organisations or other highly governed settings.
  • Experience translating business needs into functional outcomes.
  • Experience managing risks, issues, assumptions, dependencies and change impacts.
  • Experience supporting solution design, testing, acceptance and implementation.
  • Experience defining requirements for AI-enabled business solutions.
  • Practical experience supporting agentic AI solutions and autonomous or semi-autonomous workflows.
  • Experience defining human oversight controls, decision thresholds, escalation routes, override mechanisms, exception handling and validation points.
  • Experience with AI transparency, explainability, fairness, bias mitigation or potential harm assessment.
  • Experience in business architecture, business design, service design, operating model change or service transition.
  • Experience working with product managers, technology teams, data specialists and multidisciplinary delivery teams.
  • Substantial business analysis experience across the full project lifecycle.
  • Business analysis qualifications such as BCS or IIBA certification are beneficial.

Benefits

  • Collaborative work environment.
  • Opportunities to develop skills and contribute to a range of projects.
  • Accredited training courses through Expleo Academy.
  • Competitive company benefits.
  • Inclusive and accessible recruitment process.
  • Interview opportunity for disabled candidates who meet the minimum criteria.
  • Reasonable adjustments during recruitment.
  • Support for employees who acquire a disability or long-term health condition.
  • Equal opportunities and fair, equitable treatment across the organisation.
  • Additional support and adjustments to help everyone thrive.

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