EliseAI
EliseAI
EliseAI develops AI-powered software for real estate and property management teams. Its platform includes LeasingAI, ResidentAI, and EliseCRM, helping property managers respond to leasing inquiries, schedule tours, and manage resident needs such as maintenance requests and lease renewals. Through conversational AI across phone, text, and chat, EliseAI supports continuous communication while bringing leasing and resident operations into a more efficient workflow.

Bilingual Spanish Field Enablement Specialist

Lead bilingual English-Spanish training for EliseAI’s AI housing platform, supporting property teams through customer education and onsite consulting. Partner with customers and internal teams to refine learning tools and training programs.

Description

  • Create and facilitate tailored, interactive training sessions and workshops for both new and existing customers.
  • Assess customer workflows and onsite operations, adapting workshops to address specific needs.
  • Partner with the customer education team to develop AI-powered training tools and customer-specific learning modules.
  • Share actionable insights from the field with training, customer success, and product teams.
  • Gather participant feedback during sessions and refine the delivery approach in real time.
  • Work across teams to improve customer training in line with product, business, and customer needs.
  • Monitor industry developments and effective training and onboarding practices.
  • Support EliseAI’s efforts to attract high-quality talent.
  • Travel to customer sites for up to 75% of the role.

Requirements

  • Fluency in both English and Spanish, with the ability to conduct training sessions in each language.
  • At least two years of experience in customer-facing training, coaching, implementation, or consulting.
  • Experience turning customer education resources into live, interactive training for varied audiences.
  • Availability to travel to client sites for in-person training up to 75% of the time.
  • Strong communication and presentation abilities, including the ability to explain complex information clearly.
  • Technical aptitude and the ability to learn products quickly and demonstrate expertise.
  • A demonstrated ability to build customer rapport and develop trusted-advisor relationships.
  • Excellent organization and attention to detail, with the ability to manage competing priorities and deadlines.

Benefits

  • Base salary
  • Equity
  • Comprehensive benefits and perks package

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