Puzzle 🧩🚀
Puzzle 🧩🚀
11 – 50 Employees
FinanceFintechSaaS
Puzzle 🧩🚀 is a fintech and SaaS company building an accounting platform for the AI era. Its product gives startups, founders, and accounting firms real-time financial visibility through automated bookkeeping, tax compliance support, and integrations with financial tools such as Stripe and Brex. By handling repetitive accounting workflows and surfacing timely financial information, Puzzle helps teams spend less time on manual operations and more time on planning and business decisions. The platform is designed to simplify financial management from a company’s earliest stages while providing access to partner services as its needs evolve.

Benefits Coordinator (U.S. Remote)

Administer health insurance, payroll, and employee lifecycle changes for PuzzleHR’s U.S. clients. Work remotely with clients, brokers, carriers, and vendors.

Description

  • Build and maintain communication with internal teams, clients, vendors, and client employees
  • Coordinate onboarding, offboarding, new-hire enrollments, terminations, and qualifying life event updates
  • Support annual benefits open enrollment activities
  • Review client systems, interface specifications, and operational requirements to recommend practical system configurations
  • Complete benefits audits
  • Handle required administrative and clerical tasks
  • Deliver solutions that improve outcomes across client organizations
  • Draft or support client and employee communications
  • Take on additional duties as assigned

Requirements

  • Demonstrated verbal and written communication skills
  • Strong interpersonal and customer service abilities
  • Adaptability in a growing organization with changing needs
  • Outstanding organization skills and attention to detail
  • Experience using multiple benefits and payroll platforms
  • Experience supporting clients, brokers, carriers, and third-party vendors
  • Strong time management skills and a consistent record of meeting deadlines
  • Ability to work effectively in a fast-paced and occasionally stressful environment
  • Proficiency with Zoom, Microsoft Office Suite, or comparable software
  • Bachelor’s degree in human resources or a related field, or equivalent experience; an associate degree or higher is considered
  • At least three years of payroll and benefits experience
  • Employee onboarding and offboarding experience preferred
  • Experience with online project management boards such as Smartsheet preferred
  • Capacity to sit at a desk and work at a computer for extended periods
  • Ability to lift or move up to 15 pounds when needed
  • Availability to participate in video conferences and meetings

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