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Hewlett Packard Enterprise
Hewlett Packard Enterprise
H1B Visa SponsorArtificial IntelligenceEnterpriseHardware
Hewlett Packard Enterprise develops enterprise technology for organizations running hybrid cloud and AI-driven operations. Its portfolio spans HPE ProLiant servers and HPE Cray high-performance computing, HPE Alletra storage, HPE Aruba networking, AI platforms and turnkey AI factories, and GreenLake as-a-service solutions. HPE also provides security capabilities such as Zero Trust and SASE, alongside professional, advisory, and support services that help large organizations modernize infrastructure, manage data-center environments, and deploy AI at scale.
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Aruba Courseware Developer - Remote in Mexico

Develop customer-facing courseware and technical documentation for HPE Aruba Networking products. Turn complex cloud, automation, and network management concepts into clear learning content.

INIndiaMXMexicoRemoteFull-timeMiddleSeniorEnglish RequiredSoftware Engineer
CloudSwitching

Description

  • Create, deliver, and maintain customer-facing learning and user content
  • Develop networking feature materials, in-product guidance, installation instructions, illustrations, video scripts, course modules, and related deliverables
  • Partner with stakeholders and subject matter experts to define requirements and understand customer needs
  • Review product specifications and descriptions to recommend effective learning approaches
  • Use networking products hands-on to understand and reflect the customer experience
  • Apply established content standards, style guides, and production processes
  • Lead technical documentation initiatives when required
  • Convert complex technologies into clear, practical customer content

Requirements

  • At least five years of experience creating technical content
  • Bachelor’s degree in technical writing, English, computer science, or a related field; a networking certification or equivalent experience may also qualify
  • Proven ability to create accurate, polished, user-friendly technical content, ideally for advanced software products
  • Working knowledge of cloud computing, automation, networking, data centers, security, or comparable advanced technologies
  • Ability to independently and collaboratively investigate complex technical topics
  • Experience with XML authoring, content management systems, and courseware development tools
  • Strong analytical and problem-solving abilities
  • Excellent written, verbal, and cross-functional collaboration skills
  • Ability to use AI tools to expand content production while maintaining quality
  • Preferred: practical experience with routing, switching, security, network automation, virtual machines, containers, cloud services, cloud networking, data centers, or network security; familiarity with DITA/XML, Markdown, Microsoft PowerPoint, Agile, JIRA, HPE Aruba Networking, HPE Juniper Networking, or industry networking certifications is also valued.
  • benefits

Benefits

  • Benefits designed to support physical, financial, and emotional wellbeing
  • Programs supporting ongoing personal and professional growth
  • Flexible work options that help balance professional and personal responsibilities
  • Inclusive workplace with equal employment opportunity
  • Accessibility support available during application and interviews

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