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ElevenLabs
ElevenLabs
1 – 10 Employees
Artificial IntelligenceMedia
ElevenLabs is an artificial intelligence and media research lab focused on advancing voice generation. Its work explores new approaches to voice AI and their practical deployment, with the goal of making content more accessible across languages and voices while creating richer experiences for audiences worldwide.
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Enterprise Solutions Engineer (Mexico, Remote)

Help enterprise customers in Mexico adopt ElevenLabs’ AI voice platform. Design integrations, deliver technical demonstrations, enable sales teams, and develop self-service implementation resources.

MXMexicoRemoteFull-timeMiddleSeniorEnglish RequiredSpanish RequiredSolutions Engineer
Python

Description

  • Partner with a team to expand the value of ElevenLabs’ voice AI platform for enterprise customers.
  • Develop technical solutions that can be delivered efficiently across multiple enterprise accounts.
  • Work with Account Executives to strengthen the technical direction of the sales process.
  • Advise customer and prospect technical stakeholders, offering tailored support and integration architecture.
  • Build technical demonstrations that clearly showcase the product’s value.
  • Develop technical enablement materials for the sales organization.
  • Create self-service tools and documentation that support independent customer implementation.
  • Recognize repeatable integration patterns and product opportunities, then collaborate with product teams to develop them.

Requirements

  • Demonstrated enthusiasm for AI, technology, and ElevenLabs products.
  • Enjoyment of direct customer collaboration, solution iteration, and tailored technical support.
  • Ability to recognize repeatable approaches and turn them into scalable solutions.
  • Strong empathy for customers, sales teams, and product partners.
  • Technical depth to architect integrations between ElevenLabs solutions and existing customer systems.
  • Customer-facing experience, including relevant student organizations or personal projects.
  • Proficiency in Python.
  • Strong knowledge of software development, software architecture, and established integration patterns.
  • Excellent communication skills, with the flexibility to tailor explanations to different audiences.
  • Fluency in English and Spanish.
  • Strong awareness of regional and cultural considerations.
  • Based in Mexico, with a preference for Mexico City.
  • Willingness to travel regularly for customer onsite engagements.

Benefits

  • Annual discretionary allowance for professional development.
  • Annual discretionary allowance for social travel with colleagues.
  • Annual company offsite.
  • Monthly coworking allowance.
  • Remote-first working arrangement.
  • Regular travel for customer onsite engagements.

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