Senior Healthcare Patient Experience Consultant at Qualtrics (Remote, US)
QualtricsGuide healthcare clients through patient experience transformations at Qualtrics. Turn analytics into executive strategy and measurable client results.
खोलें
Qualtrics उन संगठनों के लिए अनुभव प्रबंधन सॉफ़्टवेयर विकसित करता है जो ग्राहकों, कर्मचारियों और बाज़ारों के साथ होने वाली बातचीत को समझना और बेहतर बनाना चाहते हैं। इसका SaaS प्लेटफ़ॉर्म ग्राहक अनुभव, कर्मचारी सहभागिता, रणनीति और शोध क्षमताओं को एक साथ लाता है और विश्लेषण तथा कृत्रिम बुद्धिमत्ता के माध्यम से फ़ीडबैक और बातचीत से प्राप्त डेटा को उपयोगी अंतर्दृष्टि में बदलता है। टीमें Qualtrics का उपयोग डिजिटल यात्राओं में आने वाली बाधाओं की पहचान करने, स्व-सेवा को बेहतर बनाने और प्रमुख व्यावसायिक संपर्क बिंदुओं पर अधिक सूचित निर्णय लेने के लिए करती हैं।
Senior Nursing Managing Consultant
Lead nursing workflow redesign, analytics, and patient experience improvement for U.S. health systems. At Qualtrics, manage client engagements, clinical training, and partnerships.
विवरण
- Oversee consulting projects from scoping through delivery, managing budgets, schedules, outcomes, and teams.
- Work with healthcare clients to analyze data and redesign processes and clinical workflows.
- Develop systems and strategies to advance nursing excellence, strengthen patient connections, and improve operational efficiency.
- Facilitate interactive clinical training and coaching, sharing patient experience practices.
- Analyze payer measures, denial rates, and clinical behavior.
- Translate healthcare analytics into recommendations for executives.
- Act as the main client contact for assigned workstreams and cultivate trusted partnerships.
- Organize internal and client contributors with project tools and work plans.
- Collaborate with senior practice leaders, Associate Principals, Principals, and Partners.
- Coach nursing teams and put lasting process improvements into practice.
आवश्यकताएँ
- Bring at least 10 years of nursing experience.
- Demonstrate success designing clinical systems, processes, and strategies for patient connection.
- Have a record of training, coaching, and leading performance improvement in healthcare settings.
- Bring strong technical analytics skills, including Excel, Access, SQL, or SAS.
- Be highly proficient with Microsoft Office applications, including PowerPoint and Word.
- Experience in a Magnet-designated healthcare organization focused on professional training, education, or leadership development is strongly preferred.
- Healthcare management or strategy consulting experience is preferred.
- Hold a bachelor’s degree.
- Be able to travel up to 75%.
लाभ
- Personalized career action planning with manager support.
- Qualtrics covers 100% of healthcare benefit premiums for employees and dependents.
- Annual experience bonus for full-time employees after their first year.
- Variable allowances for wellness, meals, transportation, and other expenses.
- Medical, dental, vision, life, and disability coverage.
- 401(k) plan with employer match.
- Paid time off.
- Wellness reimbursement.
- Mental health benefits.
- Potential sign-on bonus.
- Potential restricted stock units.
- Reasonable accommodations for people with disabilities.
संबंधित नौकरियाँ
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संयुक्त राज्य
एरिज़ोना
कैलिफ़ोर्निया
कोलोराडो
फ़्लोरिडा
इलिनॉय
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