Compliance and Legal Counsel
Viseven
Oversee compliance programs covering ESG, sanctions, anti-bribery, AML/KYC, contracts, and corporate legal matters. Support Viseven’s global pharmaceutical and life sciences marketing technology operations.
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Customer Success Manager, Japan
Help corporate clients in Japan get the most from goFLUENT’s AI-powered language-learning programs. Improve learner engagement and satisfaction through progress reporting, business reviews, and follow-up measures.
विवरण
- Understand customer needs and recommend training programs tailored to each client.
- Organize and manage kickoff events for new training programs.
- Create and carry out plans to increase learner engagement.
- Track training progress and provide regular reports.
- Lead recurring business reviews with clients.
- Survey customer satisfaction and put improvement actions in place.
- Strengthen client relationships and support account growth.
आवश्यकताएँ
- Native-level Japanese.
- Business-level English.
- Valid authorization to work in Japan.
- At least two years of experience in customer success or a comparable role.
- Adapt readily to change.
- Stay organized and methodical while managing varied projects.
- Use strong analytical skills.
- Experience selling to corporate HR teams or working in human resources is an advantage.
- Be self-motivated and able to manage multiple tasks.
- Complete the selection process in both Japanese and English.
- Submit a resume in both Japanese and English.
लाभ
- Opportunities for overseas training.
- English conversation lessons for employees.
- Comprehensive onboarding.
- Office amenities include coffee, tea, snacks, refrigerators, microwaves, and toaster ovens.
- Work with colleagues from more than 20 countries.
- Opportunities to meet international guests visiting Japan.
- Opportunities for career development.
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