Hospitalcare Products Co.
Hospitalcare Products Co.
Hospitalcare Products Co. distributes medical supplies and equipment to healthcare facilities. Operating in the medical equipment manufacturing sector, the company helps providers source products essential to their day-to-day care and operations.

Mid-Level IT Business Analyst, Health Insurance

Connect care and administrative teams with Hospital Care’s IT solutions. Work with requirements, user support, Tasy ERP, SQL, and improvements to hospital systems.

Tavsif

  • Bridge IT and business teams to keep systems aligned with organizational processes.
  • Coordinate with business areas to align and prioritize requests against the project portfolio and IT Master Plan.
  • Analyze business requirements and processes, and prepare functional specifications.
  • Maintain and support health insurance operator systems by tracking tickets, assessing requests, resolving issues, and implementing improvements.
  • Create test scenarios and support acceptance testing with business teams.
  • Identify opportunities to improve processes and recommend technology solutions.
  • Help users operate systems and maintain manuals and support materials.
  • Configure systems to meet requirements and organizational processes.
  • Assist with system implementations and updates, including user training.
  • Create reports and run system queries and data extracts, using SQL where applicable, to support analysis and decisions.

Talablar

  • Bachelor’s degree completed or in progress in information technology, information systems, business administration, engineering, process management, or a related field.
  • Knowledge of requirements analysis and business processes.
  • Strong communication skills and ability to work with people across departments and professional roles.
  • Proactive, collaborative approach to problem-solving and continuous improvement.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • At least two years of experience with health insurance operator processes and systems, including implementation, maintenance, or support.
  • Experience with Tasy ERP, especially health insurance operations modules, and knowledge of related business processes.
  • Knowledge of provider credentialing; beneficiary, company, and product registration; payment flows; and operator financial processes.
  • Knowledge of SQL for queries, data extraction, and report development in Tasy ERP.
  • Understanding of KPIs and SLAs, with the ability to spot improvement opportunities and help managers analyze results.
  • Residence in Campinas or the surrounding region.
  • Availability to work in a hybrid model at 2Care’s Campinas headquarters.
  • Preferred: experience with platforms, systems, and portals in the health insurance operator ecosystem, such as Planium or Horuss.
  • Preferred: experience with Tasy ERP modules focused on hospital management.

Imtiyozlar

  • Meal and food allowance on a Pluxee (Sodexo) multi-benefit card.
  • Transportation allowance provided by card.
  • Health insurance through 2Care Vera Cruz Campinas, including dependent coverage.
  • Dental insurance through Amil Dental, including dependent coverage.
  • Childcare assistance for HC women employees with children up to age six.
  • Life insurance.
  • Wellhub (Gympass) membership, including dependent coverage.
  • SESC partnership, including dependent coverage.
  • Profit-sharing.
  • Education assistance for courses.
  • Training platform.

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