M-Files
M-Files
501 – 1000 Zaposleni
PodjetjeProduktivnostSaaS
M-Files razvija rešitve SaaS za avtomatizacijo dela, ki temelji na znanju, s poudarkom na upravljanju dokumentov, avtomatizaciji delovnih tokov in sodelovanju pri vsebinah. Njena poslovna platforma organizacijam pomaga urejati in upravljati vsebine ter podpira produktivnost, skladnost in varnost pri poslovanju, ki temelji na znanju. M-Files se povezuje tudi s pogosto uporabljenimi orodji, kot so Microsoft 365, Google Workspace in Salesforce, ter zagotavlja rešitve, prilagojene različnim panogam.

Remote Solution Architect, M-Files

Lead customer discovery and technical solution design for M-Files’ context-first document management platform. Shape integrations, AI automation, and enterprise consulting delivery.

Opis

  • Run discovery workshops, stakeholder interviews, and process walkthroughs with customers.
  • Surface customer needs, including unstated requirements, assumptions, constraints, and risks.
  • Evaluate IT environments, identity and security models, data sources, and third-party systems.
  • Create and validate business requirements, process maps, solution descriptions, and UML diagrams.
  • Rank requirements, set acceptance criteria, and coordinate scope changes with Project Management.
  • Use Claude each day to prepare discovery, summarize notes, draft documents, and spot gaps or conflicts.
  • Find opportunities for automation and AI agents, advising on governance, oversight, and data access.
  • Act as an M-Files product and systems integration subject matter expert.
  • Turn business requirements into technical designs for project consultants.
  • Recommend proven approaches for customer solution configurations.
  • Coordinate technical deployment work with consultants and Project Management.
  • Contribute to solution design, development, deployment, migration, QA, UAT, and related consulting work.
  • Check delivered work against requirements and acceptance criteria, using real customer data when feasible.
  • Prepare technical documentation and handover materials.
  • Train customer technical teams as needed.
  • Identify product capability gaps and define their scope with R&D and Product Management.
  • Coordinate customer success change requests and product updates with R&D and Product Management.
  • Share recurring customer needs with Product Management.
  • Guide and mentor junior consulting team members.
  • Create reusable discovery templates, requirements checklists, solution patterns, and Claude workflows.
  • Help scope pre-sales engagements and assess technical feasibility.
  • Spot and escalate opportunities for additional services and account growth.
  • Align scope boundaries across Implementation, Managed Services, and Expert Services.

Zahteve

  • Bring 5–8 years of corporate services consulting experience.
  • Hold a bachelor's degree in computer science or a related discipline.
  • Have a track record gathering requirements in customer-facing consulting work.
  • Use Claude hands-on each day for research, analysis, drafting, and summarization.
  • Be able to check AI-generated work and safeguard customer information.
  • Understand enterprise AI agents and automation concepts.
  • Have experience with document or content management systems.
  • Communicate clearly in writing and conversation.
  • Bring strong leadership and interpersonal abilities.
  • Have produced technical materials such as solution descriptions, requirements documents, and UML diagrams.
  • Know solution architecture and methods for cross-application communication and integration.
  • Have worked across all phases of enterprise IT solution delivery.
  • Be able to manage project timelines and scope.
  • Drive projects to completion and handle obstacles.
  • Stay organized while supporting several customer engagements at once.
  • Apply strong problem-solving skills.
  • Manage customer engagements effectively.
  • Be a motivated self-starter who can learn new methods and technologies.
  • Work effectively in a fast-moving, deadline-driven setting.
  • Be willing to travel up to 25%.
  • Preferred: familiarity with Claude Projects, skills, connectors, or MCP integrations.
  • Preferred: experience with M-Files or similar enterprise content management platforms and extensibility layers.
  • Preferred: business process or business analysis methods, or credentials such as CBAP.
  • Preferred: knowledge of cloud platforms, including Azure.
  • Preferred: exposure to data governance or information security.
  • Preferred: experience in forward-deployed, embedded customer-facing, or pre-sales technical scoping roles.
  • Preferred: experience creating technical training or enablement materials.
  • Preferred: working knowledge of networks and authentication methods.
  • Preferred: knowledge of .NET languages, data structures, programming concepts, APIs, and integration patterns.

Ugodnosti

  • Flexible work-life arrangements at a remote-enabled company.
  • 10 paid holidays each year.
  • Unlimited paid time off.
  • 401(k) match equal to 25% of employee contributions, up to the IRS maximum.
  • Health coverage with PPO and HDHP/HSA options.
  • Dental coverage.
  • Vision coverage.
  • Life insurance equal to one times the employee's salary.
  • Employer-paid short-term disability coverage.
  • Employer-paid long-term disability coverage.
  • Flexible Spending Plan for medical and dependent care.

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