WVU Medicine
WVU Medicine
WVU Medicine je celovit zdravstveni sistem, povezan z univerzo West Virginia University, ki prek bolnišnic in regionalnih zdravstvenih centrov oskrbuje skupnosti po vsej Zahodni Virginiji. Njegova mreža vključuje J.W. Ruby Memorial Hospital in WVU Medicine Children’s ter ponuja storitve od rutinske oskrbe in specializirane medicine do naprednih zdravljenj, kot je robotska operacija srca. Poleg oskrbe pacientov WVU Medicine podpira medicinsko izobraževanje, klinične raziskave in pobude za zdravje skupnosti ter ponuja priložnosti v okviru velike zdravstvene organizacije.

Epic Cadence Scheduling Systems Analyst

Mid-level Epic Cadence analyst improving Guided Scheduling and patient access workflows. Supports WVU Medicine implementations, scheduling templates, workqueues, and MyChart scheduling.

Opis

  • Design, implement, maintain, and optimize software systems independently.
  • Investigate system issues, fix errors, administer user security, and address urgent incidents.
  • Update, configure, and test systems, workflows, and integrations.
  • Conduct functional and integrated tests, then record the results.
  • Handle data imports and exports and prepare basic reports.
  • Identify and deliver system upgrades and process improvements.
  • Work with senior analysts, subject matter experts, business partners, clinical and operational leaders, vendors, and other stakeholders.
  • Collect requirements and convert department scheduling rules into automated workflows.
  • Help direct the development, refinement, and launch of the Guided Scheduling initiative.
  • Maintain Epic Cadence features such as decision trees, questionnaires, mapping rules, visit types, templates, workqueues, and provider search terms.
  • Align legacy visit types across clinical specialties and connect them to scheduling templates and workqueues.
  • Expand scheduling processes to include MyChart Open and Direct Scheduling and Ticket Scheduling.
  • Coordinate project plans, scope, deliverables, timelines, milestones, meetings, records, risks, and issues.
  • Train and support end users through classroom sessions, individual coaching, remediation, and ongoing assistance.
  • Evaluate user readiness and help develop training programs and materials.
  • Continue building technical expertise and share knowledge with colleagues and teams.

Zahteve

  • Bachelor’s degree in computer science, information technology, or a related discipline, or at least four years of relevant experience instead of a degree.
  • Relevant certifications or demonstrated proficiencies may be required; aim to complete them within 90 days after formal WVUHS Information Technology training.
  • At least one year of relevant experience is preferred.
  • Practical experience with relevant business, clinical, payer, or web application systems and their workflows.
  • Proficiency in systems administration.
  • Experience in both inpatient and outpatient clinical environments.
  • Knowledge of clinical data management and healthcare interoperability standards such as HL7, FHIR, and DICOM.
  • Familiarity with cloud-based healthcare applications and web services.
  • Knowledge of reporting software and tools.
  • In-depth knowledge of patient access and scheduling processes.
  • A record of delivering successful Epic Cadence implementations.
  • Experience with advanced scheduling tools, including decision trees, mapping rules, visit type consolidation, workqueues, provider search terms, and template optimization.
  • Practical experience designing and building Cadence decision trees, questionnaires, and mapping rules.
  • Experience reviewing, cleaning, and standardizing legacy visit types across clinical specialties.
  • Experience linking scheduling workflows to template structures and automated scheduling workqueues.
  • Demonstrated experience with MyChart Open or Direct Scheduling and Ticket Scheduling.
  • Strong analytical, troubleshooting, testing, communication, interpersonal, teamwork, adaptability, change management, and time-management abilities.
  • Ability to travel to WVUHS facilities or affiliated locations as needed.

Ugodnosti

  • Ongoing, permanent employment.
  • Full-time role with a 40-hour workweek.
  • Daytime shift.
  • Exempt position.
  • Equal opportunity employer.
  • Reasonable accommodations are available to individuals with disabilities.
  • Access to professional training and development.
  • Travel to affiliated facilities for implementation, training, and support.

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