USAA
USAA
USAA este o companie de servicii financiare axată pe deservirea membrilor actuali și foști ai armatei Statelor Unite și a familiilor acestora. Oferta sa include produse bancare, de asigurări și de investiții, susținute de instrumente digitale sigure și de servicii orientate către membri. Compania reunește echipe care lucrează în domeniul tehnologiei financiare, al gestionării riscurilor, al operațiunilor și al experienței clienților, pentru a-și ajuta membrii să își gestioneze viața financiară.

USAA Chief of Staff, Technology Risk

Guide technology risk strategy, planning, and executive governance at USAA, a financial services provider serving the military community and their families.

Descriere

  • Shape and coordinate the function’s strategy.
  • Work with executives to establish strategic and operating frameworks for short- and long-term goals and results.
  • Create processes for strategic and operational business planning.
  • Align business processes and frameworks with enterprise strategy and practices.
  • Partner with senior leaders across functions and channels to develop near- and long-term visions and roadmaps.
  • Help business leaders move from strategy to execution.
  • Coordinate change management, project documentation, and strategies for complex business initiatives.
  • Assess strengths, weaknesses, and operational effectiveness, and establish best practices and management routines.
  • Guide team members conducting research and analysis.
  • Lead the design, coordination, and governance of annual strategic and operational planning in support of executive leadership.
  • Lead cross-functional teams in developing and implementing strategy and operating plans.
  • Ensure business risks are identified, measured, monitored, and controlled in line with risk and compliance policies.

Cerințe

  • Bachelor’s degree, or four years of relevant education and/or experience.
  • Eight years of directly related business planning consulting experience, including developing strategies for short- and/or long-term goals.
  • Experience influencing senior executives and colleagues through concise, formal, regular updates on status, progress, strategies, and roadmaps.
  • Extensive project management experience.
  • Strong business acumen in financial services or a related industry.
  • Ability to pair strategic thinking with practical implementation.
  • Experience working with clients or customers to identify business issues and shape direction based on gathered insights.
  • Previous experience in an IT organization, preferably focused on technology risk.
  • Familiarity with technology processes and terminology.
  • Proficiency with collaboration tools such as SharePoint and Microsoft Office, including Excel and PowerPoint.
  • Experience with pivot tables, resource budget management, and executive-level presentations.
  • Ability to communicate effectively with senior executives.
  • Ability to prepare materials for regulatory and financial audiences.
  • Strong executive presence.
  • Experience coordinating project deliverables with key team members, managing a portfolio of work, and maintaining clear, consistent communication across teams.
  • US military experience through military service or as a military spouse or domestic partner.
  • Must not require immigration support or visa sponsorship now or in the future.

Beneficii

  • Flexible remote or hybrid work arrangements for active-duty military spouses, subject to applicable policy and business needs.
  • Performance-based pay incentives tied to overall corporate and individual results, at the discretion of the USAA Board of Directors.
  • Comprehensive medical, dental, and vision plans.
  • 401(k) plan.
  • Pension.
  • Life insurance.
  • Parental benefits.
  • Adoption assistance.
  • Paid time off program.
  • Paid holidays.
  • 16 paid volunteer hours.
  • Wellness programs.
  • Career path planning.
  • Continuing education assistance.

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