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KNAPP North America
KNAPP North America
5.001 – 10.000 Angajați
Alimente și băuturiAsistență medicalăConsultanță
KNAPP North America dezvoltă sisteme de automatizare și digitalizare pentru operațiuni logistice. Portofoliul companiei combină robotica inteligentă cu software-ul pentru logistică, inclusiv sisteme automatizate de picking, roboți mobili autonomi și soluții de depozitare. Compania colaborează cu sectoare precum sănătatea, moda și retailul pentru a eficientiza lanțurile de aprovizionare și a îmbunătăți fluxul de materiale și eficiența operațională de-a lungul întregului lanț valoric.
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Site Operations Manager

Lead customer-site maintenance operations for KNAPP’s warehouse automation systems. Manage teams, budgets, safety, suppliers, and automated material-handling equipment.

USStatele Unite ale AmericiiOHOhioLa sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăOperațiuni clinice

Descriere

  • Act as KNAPP Inc.’s primary customer-facing representative
  • Coordinate communication among the customer, site team, and Director of RBS Operations
  • Participate in production meetings and sustain strong customer engagement
  • Develop site budgets and oversee related commercial activities
  • Direct maintenance programs, processes, personnel, and documentation for automated storage, retrieval, storage, and picking systems
  • Build and sustain relationships with customers at their sites
  • Lead preventive and predictive maintenance while enforcing standard operating procedures and safety policies
  • Provide strategic direction to the Resident Site Engineering Manager and team
  • Oversee site operations, including recruitment, hiring, training, assignments, performance reviews, and disciplinary actions
  • Guide the team in delivering maintenance and operational support
  • Deliver responsive, high-quality customer service
  • Oversee system enhancements, installations, and training needs
  • Coach, mentor, teach, and develop on-site employees
  • Manage corrective repairs, service-level agreements, and resource allocation
  • Report local challenges and achievements to on-site and off-site management
  • Maintain responsibility for health, safety, quality, risk assessment, and compliance
  • Prepare monthly commercial and technical reports
  • Manage information-system support and maintenance services through direct reports
  • Develop and implement system security policies
  • Administer personnel activities and advance material-handling-equipment maintenance objectives
  • Address staffing issues and lead internal maintenance-team review meetings
  • Improve service processes and customer satisfaction
  • Create maintenance budgets, cost forecasts, cost plans, and supply-chain activities
  • Coordinate with suppliers, sub-suppliers, customer Operations Shift Managers, and First Line Managers
  • Create and maintain planned preventative maintenance schedules for material-handling equipment
  • Track equipment progress, attendance, risk registers, quality, health and safety, records, drawings, correspondence, spare-parts inventory, and sub-supplier performance
  • Respond to and resolve emergency service calls
  • Participate in performance training and individual development programs
  • Perform additional duties appropriate to the position

Cerințe

  • U.S. work authorization
  • A valid passport or the ability to obtain one
  • Availability to work weekends and overtime when required
  • Consistently professional office etiquette
  • Willingness to travel occasionally
  • Ability to meet physical demands including sitting, squatting, walking, reaching at arm’s length and overhead, lifting 50–100 pounds, and reading
  • Strict compliance with KNAPP’s drug-free workplace policy
  • Successful completion of drug screening under company policy

Beneficii

  • Competitive industry compensation
  • Health, dental, vision, and life insurance coverage
  • Flexible Spending Accounts
  • Short- and Long-Term Disability coverage
  • 401(k) with a generous employer match and immediate vesting
  • Paid vacation and holidays
  • Profit-sharing program
  • Paid parental leave
  • Subsidized daycare
  • Tuition reimbursement
  • Pet insurance

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