Discogs
Discogs
Discogs combină o bază de date cu lansări muzicale, care poate fi căutată, cu o piață online și o comunitate pentru colecționari și fani. Compania se concentrează pe formate fizice precum discurile de vinil, CD-urile și casetele, ajutând oamenii să își catalogheze colecțiile, să exploreze lansări și conținut editorial și să cumpere sau să vândă discuri. Aplicația mobilă și instrumentele pentru vânzători susțin activitatea de pe piață, iar baza sa de date cu metadate îi deservește pe colecționari și comercianți din întreaga lume.

Senior Regional Partnerships Lead, Europe

Lead Discogs’ European seller and partner relationships, supporting marketplace operations and regional programmes. Improve seller communications, strengthen operational health, and encourage adoption of Discogs tools and workflows.

Descriere

  • Manage Discogs’ seller and partner relationships across Europe.
  • Serve as a trusted regional contact for priority and high-impact sellers and partners.
  • Manage daily relationships with European Premium Sellers and Discogs accounts.
  • Prepare the weekly premium seller performance report and recommend the annual cohort review.
  • Support the seller advisory board, seller retention, operational health, and adoption of Discogs tools and workflows.
  • Represent Discogs’ values and partnership approach consistently and credibly in the region.
  • Share regional risks, opportunities, and cultural insights with global leadership.
  • Manage the operational health and performance of an assigned seller cohort.
  • Advise sellers on operational best practices and encourage use of Shipping Policies and IMS.
  • Track seller performance, identify risks and opportunities, resolve or escalate issues, and handle premium seller requests with Customer Support from start to finish.
  • Create clear, accurate, timely communications for sellers and maintain Seller Center content.
  • Support regional and global seller updates and high-impact communications.
  • Help plan and deliver regional activations, coordinating logistics with venues, partners, and internal teams.
  • Work with Customer Support, Product, and Engineering on regional seller challenges, onboarding patterns, and seller feedback.
  • Resolve issues locally where possible and incorporate regional needs into global workflows and initiatives.
  • Travel about four to five times a year, or up to 10% of working time.

Cerințe

  • Strong understanding of record store culture and music marketplace ecosystems.
  • Confidence engaging with sellers, buyers, and catalogue-driven businesses.
  • At least three years of experience in seller success, partnerships, account management, or marketplace operations.
  • Current or previous experience buying and selling on Discogs.
  • Strong organisational skills and sound operational judgement.
  • Excellent writing skills and clear communication.
  • Ability to work independently across multiple time zones.
  • Comfort gathering and interpreting data, with Metabase or SQL experience a plus, and using it to inform decisions.
  • Experience supporting or delivering events and regional programmes is preferred.
  • Working knowledge of cross-border sales requirements, including VAT and IOSS, customs, and EU consumer rules, is preferred.
  • Experience with content management systems such as WordPress is preferred.
  • German is strongly preferred; Dutch, French, or Italian is a plus.

Beneficii

  • Competitive salary, performance-related bonuses, and a Netherlands pension.
  • Paid time off, public holidays, and paid maternity and paternity leave.
  • Monthly contribution toward health insurance in the Netherlands.
  • Gym membership or wellness stipend.
  • Annual professional development opportunities.
  • Flexible working environment; currently fully remote.
  • Monthly internet and home office allowance.
  • One-time home office setup payment with the first paycheck.

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