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Diebold Nixdorf dezvoltă tehnologie pentru bănci, comercianți cu amănuntul și magazine alimentare, ajutându-i să modernizeze experiența clienților și operațiunile de zi cu zi. Portofoliul său include soluții scalabile, bazate pe inteligență artificială, platforme de asistență și servicii concepute pentru a răspunde cerințelor în schimbare din domeniul serviciilor financiare și al comerțului cu amănuntul. Compania pune, de asemenea, accent pe sustenabilitate și pe extinderea accesului la servicii financiare prin tehnologii mai eficiente și mai responsabile față de mediu.
Remote Field Service Technician – Iowa
Maintain and repair Diebold Nixdorf ATMs and retail equipment across Iowa. Troubleshoot hardware and software, install products, perform preventive maintenance, and train customers.
Descriere
- Install, troubleshoot, and maintain ATMs, retail systems, and other assigned equipment.
- Use diagnostic tools to investigate hardware and software incidents.
- Repair hardware components.
- Clean and adjust mechanical parts.
- Configure and install relevant software.
- Carry out scheduled preventive maintenance using documented procedures.
- Replenish consumables as instructed.
- Install, relocate, modify, and remove hardware and software products.
- Show customers how to use and operate installed hardware and software.
- Receive incident details and work orders from dispatch.
- Report unexpected issues to dispatch and document completed work in detail.
- Keep customers informed about service status, progress, and results.
- Spot technical or process issues and suggest improvements.
- Use company tools and processes to share knowledge and gather information.
Cerințe
- Education or equivalent professional experience is required.
- At least 2–4 years of relevant field service experience, or an equivalent combination of education and experience.
- Strong written and verbal communication skills.
- A valid driver’s license and driving record that meet Diebold Nixdorf fleet requirements.
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