Astreya
Astreya
Astreya oferă servicii IT gestionate și soluții tehnologice organizațiilor care își desfășoară activitatea în medii digitale complexe. Activitatea sa acoperă gestionarea centrelor de date și a rețelelor, servicii pentru spațiul de lucru digital, inginerie digitală, securitate cibernetică și logistică IT. Compania combină expertiza de consultanță cu cadre operaționale pentru a ajuta echipele să îmbunătățească performanța tehnologiei, să susțină productivitatea și să trateze IT-ul ca pe o componentă strategică a afacerii.

Project Coordinator II

Coordinate technology projects, ticket workflows, schedules, and reporting for regional teams in the Philippines. Support project managers with stakeholder follow-up, performance metrics, and issue resolution.

Descriere

  • Coordinate projects from kickoff through delivery, keeping activities and timelines on track.
  • Compile and maintain project requirements.
  • Share weekly status updates and action items.
  • Arrange project reviews and follow up on resulting actions.
  • Keep the team informed with accurate project status updates.
  • Help track project plans, schedules, working hours, and expenses.
  • Resolve blockers and raise project issues with the manager.
  • Arrange and take part in stakeholder meetings.
  • Record key meeting decisions and actions, then track follow-up.
  • Work with regional teams on project resourcing and ticket resolution.
  • Monitor ticket queues, creating or redirecting tickets as needed.
  • Prepare recurring project reports.
  • Spot recurring issues and trends, and bring them to management’s attention.
  • Identify opportunities to improve processes.
  • Keep skills current and learn updated processes and procedures.
  • Provide SDMs and Project Managers with analysis, key metrics, SLA and KPI tracking, and practical insights.
  • Handle other duties as assigned.

Cerințe

  • Two-year college or technical school associate degree, or equivalent education and experience; 0–2 years of related experience or training.
  • Able to balance office and remote work and occasionally adjust working hours.
  • Familiarity with Google Workspace.
  • Strong verbal and written communication.
  • Proactive, dependable approach to work.
  • Strong customer service skills.
  • Able to work independently and collaboratively.
  • Able to manage multiple tasks and prioritize workload.
  • Sound judgment and problem-solving and decision-making ability.
  • Able to handle confidential information and maintain professional conduct.
  • Able to perform office tasks involving extended sitting or standing.
  • Able to move around an office environment.
  • Able to use a computer.
  • Able to communicate effectively.

Beneficii

  • Full-time position.
  • Hybrid work arrangement.
  • Combination of office and remote work.
  • Collaboration with regional colleagues.
  • Opportunity to build and maintain professional knowledge and skills.

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