Astreya
Astreya
Astreya nodrošina pārvaldītus IT pakalpojumus un tehnoloģiju risinājumus organizācijām, kas darbojas sarežģītā digitālajā vidē. Uzņēmuma darbība aptver datu centru un tīklu pārvaldību, digitālās darba vides pakalpojumus, digitālo inženieriju, kiberdrošību un IT loģistiku. Uzņēmums apvieno konsultāciju pieredzi ar darbības pārvaldības sistēmām, lai palīdzētu komandām uzlabot tehnoloģiju veiktspēju, atbalstīt produktivitāti un padarīt IT par stratēģisku uzņēmējdarbības daļu.

Project Coordinator II

Coordinate technology projects, ticket workflows, schedules, and reporting for regional teams in the Philippines. Support project managers with stakeholder follow-up, performance metrics, and issue resolution.

Apraksts

  • Coordinate projects from kickoff through delivery, keeping activities and timelines on track.
  • Compile and maintain project requirements.
  • Share weekly status updates and action items.
  • Arrange project reviews and follow up on resulting actions.
  • Keep the team informed with accurate project status updates.
  • Help track project plans, schedules, working hours, and expenses.
  • Resolve blockers and raise project issues with the manager.
  • Arrange and take part in stakeholder meetings.
  • Record key meeting decisions and actions, then track follow-up.
  • Work with regional teams on project resourcing and ticket resolution.
  • Monitor ticket queues, creating or redirecting tickets as needed.
  • Prepare recurring project reports.
  • Spot recurring issues and trends, and bring them to management’s attention.
  • Identify opportunities to improve processes.
  • Keep skills current and learn updated processes and procedures.
  • Provide SDMs and Project Managers with analysis, key metrics, SLA and KPI tracking, and practical insights.
  • Handle other duties as assigned.

Prasības

  • Two-year college or technical school associate degree, or equivalent education and experience; 0–2 years of related experience or training.
  • Able to balance office and remote work and occasionally adjust working hours.
  • Familiarity with Google Workspace.
  • Strong verbal and written communication.
  • Proactive, dependable approach to work.
  • Strong customer service skills.
  • Able to work independently and collaboratively.
  • Able to manage multiple tasks and prioritize workload.
  • Sound judgment and problem-solving and decision-making ability.
  • Able to handle confidential information and maintain professional conduct.
  • Able to perform office tasks involving extended sitting or standing.
  • Able to move around an office environment.
  • Able to use a computer.
  • Able to communicate effectively.

Priekšrocības

  • Full-time position.
  • Hybrid work arrangement.
  • Combination of office and remote work.
  • Collaboration with regional colleagues.
  • Opportunity to build and maintain professional knowledge and skills.

Saistītās vakances