Walmart
Walmart
Walmart este o companie globală de retail și comerț electronic care deservește consumatorii prin hipermarketuri, magazine universale cu discount, magazine alimentare și o piață online. Oferta sa largă de produse este susținută de o rețea extinsă de magazine fizice, operațiuni de vânzare directă către consumatori și sistemele de logistică și de lanț de aprovizionare necesare pentru circulația produselor în întreaga companie.

Principal Software Engineer, Agentic CRM - Walmart (Sunnyvale, CA)

Lead Walmart’s CARE agentic transformation by shaping scalable workflows, CRM integrations, and cloud-native platforms for intelligent customer service.

Descriere

  • Set the technical vision and strategy for the CARE agentic transformation
  • Own end-to-end architecture for agentic workflows and next-generation CRM solutions
  • Resolve complex technical decisions spanning systems and teams
  • Create scalable, reusable architecture and engineering patterns
  • Lead the transition from the existing non-agentic experience to an agentic model
  • Assess and address architectural risks, dependencies, and scalability constraints
  • Collaborate with Product, Business, Architecture, CRM, and Engineering leaders
  • Connect technology decisions with business objectives
  • Shape technical direction across organizational boundaries
  • Mentor senior engineers and strengthen engineering standards through best practices
  • Develop a resilient, extensible foundation for future agentic capabilities

Cerințe

  • Bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or a related field plus 5 years of software engineering or related experience; alternatively, 7 years of software engineering or related experience
  • Extensive background in platform engineering leadership
  • Proven experience delivering scalable cloud-native architectures and reusable tooling
  • Expertise designing and implementing distributed systems for real-time data processing and AI/ML integration
  • Strong command of software development lifecycle management, including CI/CD, testing, and observability
  • Ability to apply model-driven design and use AI agents alongside cloud engineering
  • Demonstrated ability to mentor and coach engineers
  • Strong collaboration and communication skills
  • Adaptability and commitment to continuous improvement and technical innovation
  • Must comply with a drug-free workplace policy; illegal drugs and alcohol are not permitted on the job

Beneficii

  • Performance-based bonus opportunities
  • Medical, vision, and dental coverage
  • 401(k) plan
  • Employee stock purchase program
  • Company-paid life insurance
  • Paid time off, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability coverage
  • Long-term disability coverage
  • Company discounts
  • Military leave pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Live Better U, a Walmart-paid education benefit program
  • Full payment of tuition, books, and fees through Live Better U
  • Additional compensation may include stock

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