Walmart
Walmart
Walmart एक वैश्विक खुदरा और ई-कॉमर्स कंपनी है, जो हाइपरमार्केट, डिस्काउंट डिपार्टमेंट स्टोर, किराना स्टोर और ऑनलाइन मार्केटप्लेस के माध्यम से उपभोक्ताओं को सेवाएं प्रदान करती है। इसके विस्तृत उत्पाद पोर्टफोलियो को बड़े भौतिक स्टोर नेटवर्क, सीधे उपभोक्ताओं तक पहुंचने वाली सेवाओं तथा पूरे व्यवसाय में उत्पादों की आवाजाही बनाए रखने वाली लॉजिस्टिक्स और आपूर्ति-श्रृंखला प्रणालियों का समर्थन प्राप्त है।

Principal Software Engineer, Agentic CRM - Walmart (Sunnyvale, CA)

Lead Walmart’s CARE agentic transformation by shaping scalable workflows, CRM integrations, and cloud-native platforms for intelligent customer service.

विवरण

  • Set the technical vision and strategy for the CARE agentic transformation
  • Own end-to-end architecture for agentic workflows and next-generation CRM solutions
  • Resolve complex technical decisions spanning systems and teams
  • Create scalable, reusable architecture and engineering patterns
  • Lead the transition from the existing non-agentic experience to an agentic model
  • Assess and address architectural risks, dependencies, and scalability constraints
  • Collaborate with Product, Business, Architecture, CRM, and Engineering leaders
  • Connect technology decisions with business objectives
  • Shape technical direction across organizational boundaries
  • Mentor senior engineers and strengthen engineering standards through best practices
  • Develop a resilient, extensible foundation for future agentic capabilities

आवश्यकताएँ

  • Bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or a related field plus 5 years of software engineering or related experience; alternatively, 7 years of software engineering or related experience
  • Extensive background in platform engineering leadership
  • Proven experience delivering scalable cloud-native architectures and reusable tooling
  • Expertise designing and implementing distributed systems for real-time data processing and AI/ML integration
  • Strong command of software development lifecycle management, including CI/CD, testing, and observability
  • Ability to apply model-driven design and use AI agents alongside cloud engineering
  • Demonstrated ability to mentor and coach engineers
  • Strong collaboration and communication skills
  • Adaptability and commitment to continuous improvement and technical innovation
  • Must comply with a drug-free workplace policy; illegal drugs and alcohol are not permitted on the job

लाभ

  • Performance-based bonus opportunities
  • Medical, vision, and dental coverage
  • 401(k) plan
  • Employee stock purchase program
  • Company-paid life insurance
  • Paid time off, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability coverage
  • Long-term disability coverage
  • Company discounts
  • Military leave pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Live Better U, a Walmart-paid education benefit program
  • Full payment of tuition, books, and fees through Live Better U
  • Additional compensation may include stock

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