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PNC
PNC
Sponsor pentru viza H1BFinanțeServicii bancareTehnologie HR
PNC este o companie diversificată de servicii financiare și bancare, care oferă oportunități de carieră în roluri variate în întreaga organizație. Abordarea sa privind mediul de lucru pune accent pe incluziune, accesibilitate, diversitate și implicare în comunitate, oferind totodată căi de recrutare pentru studenți, absolvenți și veterani. PNC își subliniază, de asemenea, angajamentul față de egalitatea de șanse și respectarea legislației muncii, ceea ce poate face carierele sale relevante pentru candidații care caută un angajator important din domeniul serviciilor financiare, cu o gamă largă de posibilități profesionale.
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PNC Sub-Servicing Administration Operations Manager

Lead PNC’s mortgage sub-servicing administration operations, including loan administration, payment processing, and reporting. Oversee Loan Administrators and external primary servicers while managing risk and improving processes.

USStatele Unite ale AmericiiKSKansasNCCarolina de NordHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăOperațiuni

Descriere

  • Lead and develop Loan Administrators in Sub-Servicing Administration.
  • Carry out the operating plan and communicate strategic direction to the operations team.
  • Oversee functions across one or more sites and supervise individual contributors and/or supervisors.
  • Deliver business results and address escalations and exceptions.
  • Process and reconcile transactions in accordance with established policies and procedures.
  • Work with internal partners to resolve escalations and provide guidance.
  • Engage with external customers and third parties.
  • Coach team members, support their development, and lead staff meetings.
  • Turn strategic direction into tactical operating plans.
  • Advise service partners and customers.
  • Identify, influence, and implement process improvements.
  • Represent the operations group on projects.
  • Develop or approve standard operating procedures and recommend policy improvements.
  • Review transactions and reports for exceptions, quality, and compliance.
  • Oversee risk mitigation and business resiliency activities.
  • Confirm procedures are complete and accurate.

Cerințe

  • Typically at least five years of related experience.
  • At least two years of prior supervisory experience.
  • Relevant experience or product knowledge to carry out the primary duties.
  • A comparable combination of education, job-specific certifications, and experience, including military service, may substitute for a degree.
  • Role-appropriate knowledge, skills, and abilities.
  • PNC does not sponsor employment visas or participate in STEM OPT.
  • No degree, certification, license, or language assessment is required.

Beneficii

  • Medical and prescription drug coverage with a Health Savings Account feature.
  • Dental and vision plan options.
  • Life insurance for employees and their spouses or children.
  • Short- and long-term disability coverage.
  • 401(k) plan with a PNC match.
  • Pension plan.
  • Employee stock purchase plan.
  • Dependent care reimbursement account.
  • Backup care for children and older adults.
  • Reimbursement for adoption, surrogacy, and doula expenses.
  • Educational assistance, including select fully funded programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave.
  • Up to 11 paid holidays per year.
  • Nine occasional absence days per year, unless otherwise required by law.
  • 15 to 25 vacation days per year, based on career level and years of service.

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