Mindoula este o companie din domeniul sănătății axată pe sprijinirea plătitorilor, furnizorilor și consumatorilor în gestionarea nevoilor complexe de sănătate comportamentală, medicală și socială de-a lungul întregului continuum de îngrijire. Programele sale de extindere a îngrijirii includ StrongWell™ pentru seniorii Medicare cu risc ridicat, susținut de o platformă proprie pentru stratificarea riscurilor, coordonarea serviciilor și monitorizarea de la distanță. Abordarea Mindoula este concepută pentru a îmbunătăți rezultatele, reducând în același timp reinternările evitabile, costurile medicamentelor și utilizarea departamentelor de urgență. Compania este certificată HITRUST, ceea ce reflectă accentul pus pe protejarea informațiilor medicale sensibile și pe menținerea unor practici solide de confidențialitate și securitate.
Clinical Operations Manager – Inpatient Behavioral Health
Lead operations for CareMind’s growing virtual inpatient behavioral health services, coordinating clinician recruitment, credentialing, schedules, outcomes, and performance.
Descriere
- Oversee administrative operations and scheduling for the expanding CareMind Inpatient practice
- Coordinate clinician hiring requests, employment documents, and staffing plans for new programs
- Interview and recruit inpatient advanced practice providers with CareMind leadership
- Manage provider credentialing, EMR access, training, onboarding, and departure paperwork
- Train and coach clinical staff on established protocols
- Build inpatient physician and advanced practice provider schedules at least 90 days ahead
- Coordinate provider pay with payroll and manage PTO requests and tracking
- Oversee FPPE and OPPE reviews, including proctoring advanced practice provider assessments
- Develop and track practice outcomes, including PROM-based measures of care
- Coordinate program launches, timelines, deliverables, and communications
- Monitor and report inpatient quality and performance, supporting compliance with hospital agreements and company policies
- Write provider operations policies to improve outcomes and efficiency
- Support satisfaction and retention among patients, clients, and clinicians
- Handle additional duties and projects for the inpatient business
- Work with Talent Acquisition to initiate clinical hires and draft employment exhibits for new providers
- Partner with business development to plan staffing models for new inpatient programs
- Schedule and lead onboarding for new providers across clinical sites
Cerințe
- Bachelor’s degree in a relevant field required
- Master’s degree preferred
- At least five years of combined inpatient healthcare administration and operations experience
- Project management experience and/or experience launching partnerships or entering new markets
- Experience building a company or business unit with measurable outcomes, including P&L management
- Proficiency with Microsoft Word, Google Workspace tools, Excel, and PowerPoint
- Experience developing project plans, financial models, and presentations
- Experience working with healthcare data and outcomes
- Startup or entrepreneurial experience is a plus
- Must be based in the United States
- Available Monday through Friday, 8 a.m. to 6 p.m. Eastern Time
Beneficii
- Fully remote position
- Monday through Friday schedule, 8 a.m. to 6 p.m. Eastern Time
- Professional training and onboarding support